Bereavement is always a difficult time in our lives. During this emotional period there is a lot to organise, with many questions needing answered. We're there to help you as much as we can. We'll also advise you on how to secure your family's financial future after your death and make sure that your assets get legally transferred to them in accordance with your wishes.
Personal estate file manager
When you notify us that one of our clients has died, much of the attendant paperwork is dealt with for you by your own KBC personal estate file manager. They'll help you sort out the deceased's banking and insurance affairs and advise you on things like what to do with their home and car. They're your dedicated contact for all your questions and concerns.
Notify us of the death
Informing us of the death of a family member or someone close to you is the first step to making sure the deceased's financial affairs are taken care of properly and smoothly. You do this easily online, after which we send you a leaflet with details of how to start dealing with the financial aspects. One of our specialists will quickly contact you once you've notified us of the death to tell you what needs taken care of and the procedures that need to be gone through.
What to do when someone dies
When you lose someone dear to you, you may be faced with having to deal with several administrative formalities as soon as possible. Other aspects can be dealt with somewhat later. It's often hard to know where to start. Our bereavement checklist will help you on your way.
Details of some of the practical actions you may need to take are
given in our
bereavement booklet on how we can help you at this difficult
Register as next of kin
It's important to register with us as next of kin so you receive further information at your personal address and stay informed about settlement of the deceased's estate. Letting us know that you're next of kin will also help speed up that process. It's easy to register yourself and others as next of kin online.
Ensure bills are still paid
To protect the rights of heirs, the law requires us to temporarily freeze access to any accounts or safe-deposit boxes held by the deceased and their spouse or partner (including joint accounts). We do this the minute we hear of the death. Your personal adviser will make sure that you can still pay the bills.
- They will immediately take steps to make sure that you, as surviving spouse or legal cohabitee, are paid a sum to an accessible account to cover day-to-day expenses.
- Certain bills can still be paid from frozen accounts. As next of kin or heir, you can give certain types of bills to your estates adviser, who will pay them if the applicable conditions are met.
Protect your family
A bereavement can have serious financial consequences for the next of kin. There are several things you can do in advance to protect your heirs after you die.
Inheritance tax can be very costly for your children or grandchildren, and preparing how to pass your property on can save your heirs a lot of headaches when the time comes. We'll help you ensure that your estate ends up where you want under the best possible financial, legal and fiscal terms.
What is inheritance tax? Who pays it and what rates apply?
Keep paying the bills after a death
At KBC, we have specialist estates experts who make sure that you can still pay the bills if you lose a loved one.
What to do when someone dies
We’re here to provide practical help on the things you need to do.