When a storm is forecast

Prevention tips

When a storm is forecast

Prevention tips

Prevent storm damage

Storms or strong winds can cause a lot of bother and damage, so it pays to be prepared. Count the number of seconds between seeing lightning and hearing thunder to get an idea of how far away a storm is and how long you still have before it arrives. Every three seconds is roughly equivalent to one kilometre.

  • Take patio furniture, bins, gardening tools and ornaments inside or secure them
  • Close sunshades and put away parasols
  • If you’re in the woods, seek shelter in a group of low trees and never stand under a tree standing on its own
  • You are best protected in a car
  • Don’t stand in front of an open window
  • Unplug all electrical devices to prevent them being destroyed if lightning strikes
  • Disconnect radio and TV cables
  • Put your car in your garage or under your carport

Prevent hail damage

  • Park your car in a garage or under a roof
  • If you have to park your car outside, then protect it with a thick blanket
  • Protect skylights with a thick blanket or old carpet
  • Leave your pool cover open instead of closing it

Driving in a storm or hail storm

  • Look for a safe, covered place and wait for the storm to pass
  • If you cannot find shelter, then stop in a safe place and wait for the storm or hail storm to pass. This reduces the impact and damage.

Report a claim

Sometimes, despite all your efforts, damage does occur. In that case, it’s important to report your claim as quickly as possible.

Claims reporting at KBC

  • Contact your KBC Insurance agent
    He or she will expertly assist you in starting up your claim and guide you through the subsequent stages involved.
    Find your KBC Insurance agent.
  • Call the KBC 24+ call centre : 
    If you are unable to contact your KBC Insurance agent or need immediate and urgent claims-related assistance, call the KBC 24+ service at any time.
    • 0800 964 64 (free number)
    • + 32 16 24 24 24 (abroad)

How can I ensure that my claim is handled quickly and efficiently?

Provide us with all essential information as quickly as possible:

  • The circumstances
  • Who was involved
  • What has been damaged
  • Who has been injured

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