Roadside assistance cover

KBC-VAB Assistance

Roadside assistance cover

KBC-VAB Assistance

Peace of mind 24/7

Worldwide travel assistance cover for the entire family, regardless of your means of transport.

Extensive cover

Both vehicle and personal assistance.

Fast roadside assistance

Professional road service at home and on the go.

Peace of mind all year round

Your car has broken down or was in an accident, in Belgium or abroad. You're on a trip, alone or with the family. Bad luck can strike anywhere. KBC-VAB Assistance ensures that you need not worry when faced with an unforeseen situation.

See why you should be properly insured before hitting the road.

What is insured?

Choose from three packages

  Package 1 Package 2 Package 3
Personal assistance
Vehicle assistance
VAB membership  
Replacement vehicle    

Extensive personal assistance (packages 1, 2 and 3)

Personal Assistance mainly covers health problems for you and the family members living with you: illness, an accident, etc.
This includes any associated inconveniences such as hospitalisation, repatriation, obligatory extended stay, visiting family members, etc.

This assistance is offered

  • As soon as you are 10 km or more away from home
  • Worldwide
  • Regardless of your means of transport

KBC offers extensive cover for medical expenses up to 250,000 euros.

Extensive vehicle assistance (packages 1, 2 and 3)

Valid in Europe and the countries not crossed out on the international motor vehicle insurance certificate ('green card').

An accident in Belgium

  • Your vehicle will be repaired on the spot by roadside assistance or towed to a garage of your choice
  • The passengers will be taken home

An accident or breakdown abroad

KBC will cover expenses for

  • Roadside assistance cover
  • Towing to the most appropriate garage (or repatriation)
  • A replacement vehicle or overnight accommodation

Illness or accidents involving the driver

KBC will send a driver if the other passengers are unable to replace the driver.

In the event of theft

  • The transport of the passengers to their place of residence in Belgium
  • Payment of up to 500 euros for replacement transport abroad
  • Repatriation of your vehicle if it has been found and you are no longer in the country where it was stolen

VAB membership (packages 2 and 3)

  • 24/7 roadside assistance cover
  • At home and throughout Belgium
  • All kinds of benefits, such as a free subscription to VAB Magazine, cheaper fuel with the free VAB fuel card, discounts and offers from leisure partners, etc.

Replacement vehicle following an accident, breakdown or theft (package 3)

If your vehicle cannot be provisionally repaired on site, you will receive a replacement car for up to 7 consecutive days (in Belgium).

What's not insured

  • Complications to an existing illness or a deterioration of an existing illness if you have not followed the treatment prescribed
  • Paid or profitable participation in sports, including training
  • Damage you have caused intentionally
  • KBC will not pay for any repairs. KBC will only cover the towing costs, the shipping of spare parts, etc.

Good to know

  • KBC-VAB Assistance in the KBC Vehicle Insurance for passenger cars offers personal and vehicle assistance insurance.
  • This product is governed by the laws of Belgium
  • The insurance provided by this policy is valid for one year It will be tacitly renewed, unless it is terminated no later than three months before the principal renewal date
  • Your intermediary is your first point of contact for any complaints you may have. If no agreement can be reached, you can contact KBC Complaints Management, Brusselsesteenweg 100, 3000 Leuven, complaints@kbc.be, tel. 0800 620 84 (free number) or 078 15 20 45 (pay number), fax 016 86 30 38. If this does not result in a satisfactory solution, you can contact the Insurance Ombudsman, which acts for the entire industry, at De Meeûssquare 35, 1000 Brussels, info@ombudsman.as or visit www.ombudsman.as

 without prejudice to your right to take legal action.

To request a quote for a KBC-VAB Assistance, contact your KBC Insurance intermediary.

KBC-VAB Assistance is a product of KBC Insurance NV – Professor Roger Van Overstraetenplein 2 – 3000 Leuven – Belgium – VAT BE 0403.552.563 – RLP Leuven – IBAN BE43 7300 0420 0601 – BIC KREDBEBB
The company is licensed by the National Bank of Belgium, de Berlaimontlaan 14, 1000 Brussels, Belgium, for all classes of insurance under code 0014 (Royal Decree of 4 July 1979, Belgian Official Gazette of 14 July 1979).
Member of the KBC Group

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For a concise description of the cover, the most important exclusions and other information, please refer to the product fact sheet

  • Product fact sheet
  • General conditions
  • KBC Insurance segmentation policy

Accident? Your car broke down? Your car was stolen?

Contact VAB at the push of a button with your smartphone.
Discover the free KBC Assistance app for fast roadside assistance.

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