You can withdraw up to 620 euros in cash every four days.
The amount of cash you can withdraw
Where you can withdraw cash
With one of our credit cards, you can withdraw cash from any ATM where you see the MasterCard or Visa logo.
Checking the balance on your card
Our KBC Touch and KBC Mobile Banking apps let you see what's left to
spend on your card.
Raising your spending limit
You can raise your card's spending limit at your KBC Bank
branch or through KBC Touch.
Paying at filling stations with your credit card
If you want to be able to use your credit card to pay outside at the pump for refuelling at a filling station, you’ll need to make sure that there’s at least 125 euros on your card. This is usually the amount filling station owners hold as a reserve on your card (though it can be more than that). It comes off the available balance on your card even before you've finished filling up and the exact amount is known. The actual cost of your fill-up will be charged to your card a couple of days afterwards, when the reserve on your card is released.
Problems with your card
Changing your PIN
You can change your credit card's PIN any time at a KBC ATM.
If you forget your PIN
Contact your KBC
Bank branch. A member of staff there can arrange for you to
choose a new PIN at a KBC-Matic ATM or for a new one to be posted to
your home address.
Stopping or cancelling your card
If your credit card is lost or stolen, have it stopped as soon as
possible to prevent it from being misused.
A few weeks before your KBC credit card expires, we'll send you a new
one as standard.
Our credit cards can be used anywhere in the world. It's only when
you travel to the US that you have to take additional measures to
ensure that you can use your card there.
Activating your card for use in the US
If you’re intending to travel to the US, you'll need to activate your
card for use there before you leave. You can do this permanently if
you’re a regular visitor there, or temporarily for the duration of
your trip. This can be done through KBC Touch, your KBC Bank
branch or your KBC Team
(outside opening hours).
If you forget to activate your card for use in the US
If you forget to activate your credit card for use in the US, you'll
only be able to use it for transactions requiring you to enter your
PIN, like cash withdrawals. KBC Touch lets you activate your card for
use in the US even while you’re there, provided you have a KBC Card
Reader with you. If you do this, the change is effective immediately.
If you don't yet have KBC Touch, you can always contact your KBC Bank
branch or the your KBC Team
to help you with this.
Paying with your card abroad
Within the euro area
It costs you nothing to pay with your credit card, unless special charges apply (like when booking tickets).
Outside the euro area
It's cheaper to pay by KBC credit card than to pay using your KBC
Bank Card (Maestro). The fee for cash withdrawals depends on the