Cardless cash withdrawals with KBC Mobile

Cardless cash withdrawals with KBC Mobile

Use your smartphone to withdraw cash if you forget your bank card

In urgent need of cash to go for a drink after the film, but forgotten your bank card? No problem. With the KBC Mobile app, you can withdraw cash with your smartphone at any KBC or CBC ATM.

Withdrawing cash with your smartphone

Withdrawing cash with your smartphone is extremely easy. Go to a nearby KBC or CBC branch and follow the step-by-step instructions below. You can also enter our branch ATM lobbies at any time without a bank card.

Withdraw money by MobileCash' from the login screen of the KBC Mobile app

  1. Take your smartphone and select 'Withdraw money by MobileCash' from the login screen of the KBC Mobile app
  2. The first time a screen will appear to explain the process (tick 'Hide' and tap 'Next' if you don't want to see this screen again)
  3. Log in with your PIN
  4. Select the account and the amount you wish to withdraw
  5. Touch the ATM screen to display a QR code
  6. Use your smartphone to scan the QR code on the screen
  7. Confirm with your PIN
  8. The ATM will dispense your notes immediately without having to use your bank card

We're here to help