We're still there for you

during the coronavirus crisis

We're still there for you

during the coronavirus crisis

No doubt you're closely following developments regarding coronavirus (Covid-19). We're doing the same at KBC, because guaranteeing the well-being and safety of our customers and employees is paramount.

KBC is taking a number of exceptional measures to ensure you can do your banking and insurance business safely

Acting responsibly to deal with the rapidly changing situation

We are closely following the advice and guidelines drawn up by the government. For us, it is important to limit the risks to both customers and employees, while ensuring that our services and payment capabilities continue to be provided as usual.

How will this affect you?

You can still call your Private Banker or Wealth Officer.

You can get in touch with our KBC Live Private Banking experts using our KBC Mobile app or call them on 078 353 642 (weekdays 8 a.m. to 10 p.m. – Saturdays 9 a.m. to 5 p.m).

You can do your key banking and insurance business on your phone, tablet or computer using KBC Mobile or KBC Touch.

We'll continue to monitor the situation closely and keep you informed of any new developments, including by means of our frequent newsletters and newsflashes.

Start banking online

Downloaded KBC Mobile or just logged in to KBC Touch and want to learn more about online banking? We’re here to help!

Pay safely during the coronavirus crisis

See all your options with our guide

We’re here to help

Regardless of how the situation pans out in the days and weeks ahead, we will continue doing our utmost to ensure you receive the service you're used to at KBC Private Banking & Wealth. Even though we are currently unable to receive you in our branches, our experts are always there for you and ready to help.

Got a question?

Aside from the usual questions on banking and insurance matters, we are getting increasingly more questions about estate planning. So, if you have an urgent question about it, don't hesitate to contact your Private Banker or Wealth Officer. They'll then get a Financial Planning Expert to assist you over the phone or by Skype.

Frequently asked questions

  • Who are my heirs and what do they inherit from my estate?
  • How can I draw up my will given that that notaries are difficult to reach at the moment?
  • Can I still register an inter-vivos gift via the bank and, if so, how should I go about it?
  • I've come into an inheritance, but personally don't need it. Can I transfer it to my children in a tax-efficient way?
  • Is it true that my child's partner can also lay claim to what my child would inherit from me?
  • How do I ensure that I can continue to live in the family home if I lose my partner?
  • I want to make a gift to one of my children, but not to the others just yet. Is that a problem?
  • How can I include my grandchildren in my inheritance?
  • Will making a gift now have financial repercussions for me later?

Got other, more complex questions?

In that case, you should arrange an appointment with us at a mutually convenient time, certainly when it concerns drawing up a financial plan, knowing exactly how much inheritance tax has to be paid, or going through a marriage contract.

If you have a question concerning the property market, contact your Private Banker or Wealth Officer, who'll then call on the expertise of the Real Estate Strategist at KBC Private Banking & Wealth.

Stay safe and take care of yourself and each other.

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