Notifying us that a client has died

Notifying us that a client has died

How to notify us of a death

It is important to let us know as soon as possible that one of our clients has died. When you notify us of the death, you will receive a first set of useful information and we will begin handling the deceased's banking and insurance affairs. A short time later, you will have a telephone meeting with an Estates adviser, who will tell you what needs taken care of and when.
You can tell us of a death

  • Online
  • At any KBC branch, or at the KBC Insurance agency where the deceased was a client

You can tell us of a death quickly and easily online

  • To make sure everything goes smoothly, please enclose a copy of the death certificate
  • Once you've sent us that, you'll immediately get a confirmation mail
  • Shortly afterwards, we contact you to arrange a meeting
1Death certificate

To be able to file the notification correctly, we ask that you add a formal document in which the death is confirmed (for example, the death certificate).

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2Your details
3Details concerning the deceased
4We’re there for you

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Keep paying the bills after a death

Keep paying the bills after a death

Following a death, there are various ways to keep paying the debts and bills. We’ll be more than happy to provide you with the information you need.

Inheritance planning

Inheritance planning

Reduce the inheritance tax burden on your heirs.

Regulate your succession with the use of a will

Regulate your succession with the use of a will

The law stipulates who your heirs are. However, you do have a certain freedom to regulate your succession with the use of a will.

What to do when someone dies

What to do when someone dies

We’re here to provide practical help on the things you need to do. Read the full text and/or use our handy checklist.