Legal changes 1 April 2023, unless otherwise specified
A summary of legal changes has been provided here for your convenience.
Got a question about any of these changes?
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Now that KBC Premium Banking is to become part of KBC Private Banking as of March 2023, we have given our services a solid upgrade to enable us to focus more closely on your needs. We look forward to welcoming you to this new experience.
What happens next?
Your relationship manager will contact you during 2023 to explain what this entails for you. Important: your KBC Premium Service Agreement is due to change and will be renamed KBC Private Banking Global Service Agreement The change will take effect after your relationship manager has spoken to you.
These are the main changes to the service agreement
- Given that you chose the "Invest for Me" option, your profile approach changes to the portfolio approach, i.e. each time we provide advice, we take account of the risks attached to individual investments and, additionally, the impact on your total portfolio.
- Depending on your investment profile, we will invite you to a meeting at least once or twice a year to discuss your portfolio. We will then check whether it is still properly invested and provide you with a report. If your portfolio is no longer suitable or improvements can be made, we will provide you with investment proposals in the "Overview of advice".
- If your portfolio contains shares, you can opt for the extended share service subject to certain conditions. If you don’t want that service, you will receive the basic share service for a basic fee.
- You will be able to deviate from the standard investment strategy in accordance with your investment profile.
- You will gain access to a wider range of additional services.
Your fixed service fee and reduced fund entry charges remain unchanged until first billing in 2025, after which KBC Private Banking’s rates and charges will apply. As regards the share service, KBC Private Banking’s rates and charges will take effect immediately after your relationship manager has spoken to you.
Get the full service agreement or obtain a free copy from your relationship manager.
Now that KBC Premium Banking is to become part of KBC Private Banking as of March 2023, we have given our services a solid upgrade to enable us to focus more closely on your needs. We look forward to welcoming you to this new experience.
What happens next?
Your relationship manager will contact you during 2023 to explain what this entails for you. Important: your KBC Premium Service Agreement is due to change and will be renamed KBC Private Banking Global Service Agreement The change will take effect after your relationship manager has spoken to you.
These are the main changes to the service agreement
- Depending on your investment profile, we will invite you to a meeting at least once or twice a year to discuss your portfolio. We will check whether it is still properly invested and provide you with a report on it. If your portfolio is no longer suitable or improvements can be made, we will provide you with investment proposals in the "Overview of advice".
- If your portfolio contains shares, you can opt for the extended share service subject to certain conditions. If you don’t want that service, you will receive the basic share service for a basic fee.
- You will be able to deviate from the standard investment strategy in accordance with your investment profile.
- You will gain access to a wider range of additional services.
Your fixed service fee and reduced fund entry charges remain unchanged until first billing in 2025, after which KBC Private Banking’s rates and charges will apply. As regards the share service, KBC Private Banking’s rates and charges will take effect immediately after your relationship manager has spoken to you.
Get the full service agreement or obtain a free copy from your relationship manager.
- Financial guidance is described in more detail, with financial projections, inheritance planning, business advice and real estate service defined in Articles 8 and 9.
- As part of your all-inclusive payment service, you get the KBC Platinum Credit Card or the KBC Credit Card with Shopping and Travel Packages. Learn more.
- You will receive the "Overview of Securities on Account" via the same channels as for our other communications.
- By signing the Private Banking Global Service Agreement, you authorised KBC Bank at the time to open KBC Custody Accounts and/or KBC Investor’s Accounts and/or KBC Investment Plan Accounts and/or KBC Asset Management Accounts in the name of one or more contracting parties. KBC Term Investment Accounts are now being added to this list. KBC Bank will notify you when any new accounts are opened.
All accounts are governed by the General Banking Terms & Conditions and the regulations, terms and conditions referred to therein. The KBC Term Investment Account is also governed by the Term Investment Regulations. View these regulations or obtain a copy from your Private Banker. - Lastly, a number of smaller clarifications were made relating primarily to the types of informative reports you can receive.
Get the full KBC Private Banking Global Service Agreement or obtain a free copy from your Private Banker.
- Financial guidance is described in more detail, with financial projections, inheritance planning, business advice and real estate service defined in Articles 8 and 9.
- As part of your all-inclusive payment service, you get the KBC Platinum Credit Card or the KBC Credit Card with Shopping, Travel and Luxury Packages. Learn more.
- You will receive the "Overview of Securities on Account" via the same channels as for our other communications.
- By signing the Private Banking Global Service Agreement, you authorised KBC Bank at the time to open KBC Custody Accounts and/or KBC Investor’s Accounts and/or KBC Investment Plan Accounts and/or KBC Asset Management Accounts in the name of one or more contracting parties. KBC Term Investment Accounts are now being added to this list. KBC Bank will notify you when any new accounts are opened.
All accounts are governed by the General Banking Terms & Conditions and the regulations, terms and conditions referred to therein. The KBC Term Investment Account is also governed by the Term Investment Regulations. View these regulations or obtain a copy from your Wealth Manager. - Lastly, a number of smaller clarifications were made relating primarily to the types of informative reports you can receive.
Get the full KBC Private Banking Global Service Agreement or obtain a free copy from your Wealth Manager.
- You will receive the "Overview of Securities on Account" via the same channels as for our other communications.
- By signing the Institutional Office Global Service Agreement for Legal Entities, you authorised KBC Bank at the time to open KBC Custody Accounts and/or KBC Investor’s Accounts and/or KBC Investment Plan Accounts and/or KBC Asset Management Accounts in the name of one or more contracting parties. KBC Term Investment Accounts are now being added to this list. KBC Bank will notify you when any new accounts are opened.
All accounts are governed by the General Banking Terms & Conditions and the regulations, terms and conditions referred to therein. The KBC Term Investment Account is also governed by the Term Investment Regulations. View these regulations or obtain a copy from your Institutional Officer. - Lastly, a number of smaller clarifications were made relating primarily to the types of informative reports you can receive.
Get the full KBC Institutional Office Global Service Agreement for Legal Entities or obtain a free copy from your Institutional Officer.
KBC will cease issuing Maestro-branded debit cards from this date on. Besides having the familiar Bancontact logo on it, your next KBC Debit Card will have the Mastercard red-and-yellow-circle logo too.
What does this mean for you in practice?
You don’t have to do anything. You’ll receive your new KBC Debit Card a few weeks before your current one expires, if you request a replacement, or if you have your card blocked by Card Stop. What’s more, you will be able to pay with your new KBC Debit Card in even more places (wherever the Mastercard or Bancontact logos are displayed).
We have updated the KBC Debit Card Regulations to reflect this change and also pointed out that Worldline provides Card Stop services in Dutch, French and English. You can also block your payment card(s) in KBC Mobile, including with the help of your digital assistant, Kate.
One of the changes in the new version is that clients are advised one month in advance of any material amendments. Learn more.
What to do if you don't agree with this change
You can close your KBC Investor’s Account any time before 1 July 2023. If we don't hear from you by then, we will assume that you agree with the changes.
View the updated version of the data protection statement.
An overview of the changes is provided at the very start of the document (under "Preliminary: The salient changes in this version of the Data Protection Statement of KBC Bank NV").