KBC Assist

Help at your fingertips, anytime, anywhere!

KBC Assist

Help at your fingertips, anytime, anywhere!

Do it all digitally with paperless paperwork

Our handy mobile app saves you time and admin.

Keep an online photo album of your valuable items

Have access anywhere to photos of your most-prized possessions if they get lost or stolen and easily add them to your online claim.

Get in direct contact with your insurance agent

Get in direct contact with your insurance agent, KBC Assist or VAB (if you have a breakdown)

Our KBC Assist app is soon to be discontinued. Don't worry though. You can file insurance claims with us online using KBC Mobile and KBC Touch. So, bye-bye app clutter, hello all-in-one convenience!

Filing claims using KBC Mobile

Log in, open the 'More' menu at the bottom right and select whether your claim relates to your:

  • Family: for hospital admissions, personal loss or damage, or an accident
  • Home: for fire or damage to your house or apartment
  • Vehicle: for damage to your car, moped, bicycle or other vehicle

Then select the corresponding insurance.

You can also file claims in Mobile by tapping More > Communication > Insurance claims.

Make your claim now in KBC Mobile

Filing claims using KBC Touch

Log in and select whether your claim relates to your:

  • Family: for hospital admissions, personal loss or damage, or an accident
  • Home: for fire or damage to your house or apartment
  • Vehicle: for damage to your car, moped, bicycle or other vehicle

Then select the corresponding insurance.

You can also file claims in Touch by selecting 'Contact'.

Make your claim now in KBC Touch

What KBC Assist is

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It can happen any time: a motor accident or damage to your car or house, you could be broken into and burgled or need urgent help from our assistance hotline.

There's no predicting it, and it'd be nice to offload some of that stress. Sometimes you're unsure who to contact and how.

That's why there's now KBC Assist.
Our smartphone app lets you easily

  • Make an accident, damage or hospitalisation claim
    KBC takes care of all the back-office administrative hassle for you
  • Get in direct contact with your insurance agent, KBC Assist or VAB (if you have a breakdown)
  • Keep an album with photos of your valuables
    If your property is lost or stolen, your can identify it using the photos in the album

Your claim is automatically e-mailed to your insurance agent

Once you file a claim using KBC Assist, your KBC insurance contact gets an e-mail with all the relevant information, enabling them (and the people at VAB Breakdown Assistance in some cases) to start processing the claim. You also receive an e-mail confirmation.

Learn more or get help on KBC Assist

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