How should you make a claim?

How should you make a claim?

Make your claim

Make insurance claims with KBC Assist on your phone

Our free KBC Assist app lets you file car insurance claims with us right from your phone. Track your claim afterwards and select a repair service or even send us more details we need from you through the app.

Download KBC Assist free to your smartphone

Claim through your insurance agent or our call centre

Provide your contact person with

  • The completed European accident statement
  • The number of the official police report
  • A copy of your statement to the police
  • Any documents proving the damage

Were there any injuries?

  • Consult a doctor
  • If you didn't go to the emergency department then visit your general practitioner
  • Keep any medical certificates, make copies of all your doctor's bills and pharmacy receipts and make a list of all your expenses
  • If the accident happened on your way to and from work then inform your employer

Have you been summoned by the magistrate's court?

If so, send us

  • A copy of the summons
  • The name and address of your lawyer, if you have already chosen your lawyer
  • A copy of the notification of the violation. You will receive these items by post after the violation has taken place

We're here to help

Loans for various vehicles

Caravans, trailers and boats. Work out what your loan will cost you in just two minutes.
Loans for various vehicles

Simulate your car insurance online

Already with KBC? Calculate your car insurance premium yourself in KBC Touch, and apply online for a quote.
Simulate your car insurance online

Premier car insurance for young people

  • Car insurance made for young drivers
  • Drive safely and pay a lower premium
  • Pay less to insure your next car too

 

Premier car insurance for young people

Electric, hybrid, CNG or plug-in hybrid?

Thinking about a new – environmentally friendly – car? Great! Fancy an electric, CNG, hybrid or plug-in hybrid? And, do you get a grant? Check them out, weight them up and decide.
Electric, hybrid, CNG or plug-in hybrid?
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