How should you make a claim?

How should you make a claim?

Make your claim

Make insurance claims with KBC Assist on your phone

Our free KBC Assist app lets you file car insurance claims with us right from your phone. Track your claim afterwards and select a repair service or even send us more details we need from you through the app.

Download KBC Assist free to your smartphone

Claim through your insurance agent or our call centre

Provide your contact person with

  • The completed European accident statement
  • The number of the official police report
  • A copy of your statement to the police
  • Any documents proving the damage

Were there any injuries?

  • Consult a doctor
  • If you didn't go to the emergency department then visit your general practitioner
  • Keep any medical certificates, make copies of all your doctor's bills and pharmacy receipts and make a list of all your expenses
  • If the accident happened on your way to and from work then inform your employer

Have you been summoned by the magistrate's court?

If so, send us

  • A copy of the summons
  • The name and address of your lawyer, if you have already chosen your lawyer
  • A copy of the notification of the violation. You will receive these items by post after the violation has taken place

We're here to help

Simulate your motorcycle loan

Simulate your monthly repayments for your instalment loan for a motorcycle in just a few clicks.
Simulate your motorcycle loan

Take the easy way to your driving licence

Ready to hit the road? KBC helps you with every turn of the wheels!
Take the easy way to your driving licence

Your first car

How to finance it and how to insure it? Plenty of options and solutions to choose from.
Your first car

How to go about selling your car

Deciding to sell your car is one thing. Actually selling it is another. How do you get started? And what do you need to keep in mind? Let us help you make a start.
How to go about selling your car
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