Finding your car's insurance certificate in KBC Mobile and KBC Touch

Finding your car's insurance certificate in KBC Mobile and KBC Touch

Your car's insurance certificate (previously the 'green card') is now white and available in digital form in KBC Mobile and KBC Touch. The certificate you receive on the main renewal date will be digital-only. The double benefit here is that you always have it on you and that you do your bit for the environment by not having it in paper form. Nevertheless, should you need a paper version, you can request one in just a couple of taps or clicks.

How to find your current insurance certificate

If you already have car insurance with KBC, you can find your insurance certificate as follows:

Option 1
Log in to KBC Mobile, tap the Kate icon at the top right and ask Kate for your certificate.

Option 2

  1. Log in to KBC Mobile and tap 'My KBC'
  2. Scroll down to 'Insurance' and tap on your vehicle
  3. Tap 'Your certificate of insurance'
Open KBC Mobile
Open KBC Touch

How to find your new insurance certificate

If you've received an e-mail to let you know your new insurance certificate is ready, you can find the certificate as follows:

  1. Log in to KBC Mobile and tap 'My KBC'
  2. Scroll down to 'Insurance' and tap on your vehicle
  3. Tap 'Details' and 'View your documents'
Open KBC Mobile
Open KBC Touch

Still need a paper version?

  • Option 1: Print out the digital version yourself.
  • Option 2: Request a free paper version by following the link next to your certificate of insurance in KBC Mobile or KBC Touch. You'll receive a currently valid certificate by post about a week later.

A few more useful tips

Tip 1: Police inspection, accident or vehicle inspection?

You are always required to have your insurance certificate at hand. The digital version suffices and is much more convenient and faster.

Tip 2: Easy to forward

An insurance certificate is linked to a vehicle and not to a person, so if you let someone else drive your vehicle, you have to provide that person with the insurance certificate. It's really easy to do this digitally.

Tip 3. Powers of attorney

If you've given someone a power of attorney for your insurance, that person can also see the insurance certificate in KBC Touch and KBC Mobile, and they don't have to take any further action.

Tip 4: Going abroad

If you're planning a trip abroad, it's best to make a print-out of your insurance certificate on white paper to avoid any surprises.

Tip 5: Save it off-line

You can also keep a copy of your insurance certificate offline by downloading it and saving it to your files. Usefull for whenever you don't have an Internet connection.