Breakdown assistance and assistance

KBC-VAB Assistance

Breakdown assistance and assistance

KBC-VAB Assistance

Breakdown assistance from VAB

If your vehicle has broken down, VAB's breakdown assistance is available 24/7 in Belgium and Luxembourg.

Vehicle assistance

Drive with peace of mind with the extensive cover in the event of theft, a breakdown or an accident.

Worldwide personal assistance while travelling

Hassle-free holidays with travel assistance cover for your whole family in case of illness or an accident.

In urgent need of help? Open your KBC Assist app or call us 24/7 on:

What is KBC-VAB Assistance?

Assistance for your car

KBC-VAB Assistance is assistance insurance giving you:

  • 24/7 VAB breakdown service for your vehicle in Belgium and Luxembourg
  • Comprehensive vehicle assistance with accident, breakdown and theft cover in Belgium and abroad
  • Worldwide travel assistance for your family with medical cover of up to 250 000 euros, regardless of your means of transport

Add replacement vehicle cover for extra peace of mind.

Enjoy extra benefits with VAB membership

Join VAB to get their free monthly magazine and pay less at the pumps with their free fuel card. And that’s not all. You also get access to some other greatbenefits and discounts from leisure partners.

 

What is covered?

VAB breakdown service

 

  • 24/7 VAB breakdown assistance at your home or while travelling in Belgium or Luxembourg
  • Repairs on the spot or towed to the most appropriate garage 
  • Insured persons transported home

Comprehensive vehicle assistance

Get help following an accident, theft or breakdown, including abroad.

  • Insured persons brought back home 
  • Stolen vehicle returned to you if found
  • Breakdown assistance or towed to the most appropriate garage

Worldwide personal assistance

  • Travel assistance in the event of illness or accidents with medical cover of up to 250 000 euros
  • Help with other inconveniences like shipping clothing and personal travel items if your luggage is stolen

Replacement vehicle following an accident, breakdown or theft (optional)

What are the main exclusions?

  • Complications related to, or worsening of, an existing illness if you have not followed the treatment prescribed
  • Damage you cause intentionally
  • Participation in the paid or profitable practice of sports, including training.
  • KBC does not cover repair costs. We only reimburse vehicle recovery costs and the cost of shipping the replacement parts

The complete list of exclusions can be found in the general conditions.

Good to know

  • KBC-VAB Assistance in the KBC Vehicle Insurance for passenger cars offers personal and vehicle assistance insurance.
  • This product is governed by the laws of Belgium
  • The insurance provided by this policy is valid for one year It will be tacitly renewed, unless it is terminated no later than three months before the principal renewal date

Your intermediary is your first point of contact for any complaints you may have. If no agreement can be reached, you can contact KBC Complaints Management, Brusselsesteenweg 100, 3000 Leuven, complaints@kbc.be, tel. 0800 62 084 (free number) or 078 15 20 45 (pay number), fax 016 86 30 38. If this does not result in a satisfactory solution, you can contact the Insurance Ombudsman, which acts for the entire industry, at De Meeûssquare 35, 1000 Brussels, info@ombudsman.as or visit www.ombudsman.as without prejudice to your right to take legal action.

To request a quote for a KBC-VAB Assistance, contact your KBC Insurance intermediary.

KBC-VAB Assistance is a product of KBC Insurance NV – Professor Roger Van Overstraetenplein 2 – 3000 Leuven – Belgium – VAT BE 0403.552.563 – RLP Leuven – IBAN BE43 7300 0420 0601 – BIC KREDBEBB
The company is licensed by the National Bank of Belgium, de Berlaimontlaan 14, 1000 Brussels, Belgium, for all classes of insurance under code 0014 (Royal Decree of 4 July 1979, Belgian Official Gazette of 14 July 1979).
Member of the KBC Group

For a concise description of the cover, the most important exclusions and other useful information, please refer to the product fact sheet

Take out KBC-VAB Assistance

Questions?

Feel free to come and talk to us at one of our branches, or contact KBC Live or your insurance agent.

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