Frequently asked questions

Frequently asked questions

Questions from other creators

After visiting our website are you excited about joining us as ‘creator’? That's great! We hope to welcome you soon.

But perhaps you still have a question? Check the information below.

1. You have not received confirmation after submitting an application?

When you apply for a job, you will automatically receive a confirmation e-mail sent from 'HR System <system@successfactors.eu>' to the e-mail address you entered in your application. Some providers (such as Hotmail) place mails from unknown senders in a separate spam folder. It could be that the confirmation e-mail has gone there. So please check your incoming mail and folders carefully. Please also note that mails in such folders are often automatically deleted after five days.

2. You have forgotten your password?

In the login screen, click on ‘Forgot your password?’. An e-mail will then be sent to the e-mail address you enter in the following screen. This mail contains a link with which you can chose a new password. After this you can log in as usual.

3. You did not finish completing the application form?

You will be asked to log in again. Complete your application as normal and submit it. Remember to save your data regularly when filling out an application form.

4. Can you send an open application?

At the moment there are various interesting and challenging jobs available. Hopefully there's an interesting opening for you there too that you can apply for directly. If there's nothing that matches your wishes at the moment, why don't you register for our Job alerts (see question 5).

5. How can you find out about new job openings in your own discipline?

If you would like to be informed of new vacancies arising that match your profile and/or level of experience, then set up a ‘Job alert’. You can do that by saving your search criteria in the job search screen. You will find the save button at the bottom.

6. What are the next steps in the application procedure?

The selection procedure is not the same for all jobs. We also consider it important to recruit people who support our values. So, why not take a look at our corporate website to find out more about us.

7. How will you be informed while your application is being considered?

If you wish to view the status of your application, log in and go to vacancy management. There you will find an overview of all your applications and their current status.

8. You are looking for a summer job?

KBC offers many benefits to its employees. Summer jobs are therefore reserved for employees' children.

9. You would like to do an internship at KBC?

Each year KBC offers many opportunities for internships, in bank branches, at insurance agents as well as in our head offices. You can get a taste of our corporate culture during an internship.  Complete the application form in the ‘Internships’ tab to apply.

10. You would like to keep abreast of KBC news?

If you would you like to know about what our creators get up every day, follow KBC on LinkedIn and Facebook. You'll be informed of the latest news.

11. Your question is not among these FAQs?

If you still have a question about a particular job area after reading the FAQs here, please go to the ‘Contact’ page where you will find an overview of our recruiters. They will be happy to help you.

For general questions, please ask via our jobs@kbc.be mailbox.