How do I return my lease vehicle at the end of my lease? What happens if my lease vehicle is damaged? You can find the answers to some frequently asked questions below.
Return your vehicle in good condition to KBC Autolease along with the:
- Certificate of conformity
- Vehicle registration certificate
- Service log book
- Certificate of insurance (green card)
- Vehicle inspection certificate
- Codes
- Parcel shelf
- Charging cable(s)
- All keys
Be sure to read this checklist. You will also find an overview of additional charges that may apply if the guidelines are not followed.
If your company has a fleet policy, be sure to go through the procedure for returning your lease vehicle.
An expert will examine your vehicle. We will take photos of the visible damage. Damage other than normal wear and tear will be billed as damage at the end of the lease.
For the definition of what can be considered ‘Normal wear and tear’, KBC Autolease exclusively follows the objective criteria and guidelines set by Renta (the Belgian Vehicle Rental Association) for the evaluation of passenger cars and company vehicles.
Yes, you can. If you would like to do so, contact your fleet manager.
No, this is not possible because the vehicle is registered in the name of KBC Autolease.
- Do it the easy way using MoveSmart in KBC Mobile (just tap ‘Offer’ and scroll down to ‘Mobility’, open MoveSmart, select your vehicle and arrange the return procedure).
- If you don’t use KBC MoveSmart, complete the digital return form on this website to let us know where we can collect the vehicle.
Our partner will then contact you to arrange the specific details.
No, the tyre should be repaired or the battery charged before returning the vehicle. If not, you’ll have to pay a fee.
Personal data includes phone data, connected apps, infotainment and navigation system settings. More information on how to do this can be found in the driver’s manual or at the dealership. If you leave any personal belongings in your vehicle, KBC Autolease will charge a fee to cover the cost of returning them to you.
No, deeply discharging an electric car’s battery can damage the car. Make sure you return the vehicle with a fully charged battery.
At the end of your lease, you are required to immediately render the fuel card/charge card unusable.
Make an appointment at the dealer to collect your new vehicle. Only then can you arrange the return of your current vehicle using MoveSmart in KBC Mobile (just tap ‘Offer’ and scroll down to ‘Mobility’, open MoveSmart, select your vehicle and arrange the return procedure). If you don’t use KBC MoveSmart, complete the digital return form to let us know where you’re returning the car.
Important: KBC Autolease will notify you when you can make an appointment with your car dealer to collect your new vehicle. Always wait for that notification so you’re sure that all formalities have been taken care of.
Have any further questions or require more information?
Contact KBC Autolease or make an appointment.