Suggestions or complaints

KBC Hong Kong

Suggestions or complaints — Hong Kong Branch

Please enter your personal details

* = field must be filled in

First Name

Last Name

Address 1st line

Address 2nd line

Postal code

E-mail address

Contact Number

Are you a KBC client?

yes no

Client CIF number / account number

Corporate client name

Your proposal, problem or complaint

The maximum number of characters is 2000.

What do you expect from us? Which solution do you propose?

The maximum number of characters is 2000.

The Bank will acknowledge the receipt of the complaint within 5 business days (or 7 calendars days whichever is shorter) from the day the suggestion or complaint is received.

Should you require any information, please submit your request to Complaint Officer at hkco@kbc.be.

KBC aims to process your personal data in a manner that is lawful, appropriate and transparent. Further details about how we process and share your personal data are set out in our privacy statement.It explains your rights and how you can exercise them. Our privacy statement is available at www.kbc.be/en/privacy, at your branch or from your intermediary and is regularly revised.