KBC Reach FAQ (China)

KBC Reach FAQ (China)

Heard about KBC Reach? It's the ideal web application for your business payment accounts and transactions, giving you clear reports and showing you everything at a glance.

Get the smartphone app and take KBC Reach with you to manage your cash flows anywhere 24/7. Check out our documents and videos to see all the great features KBC Reach offers you.

Get started with KBC Reach

Useful documents

KBC Sign - your access to an easy logon

App Downloads for China

Stuck on how to install it? Check out our business page on KBC Sign with more background information. 


Watch our instruction videos and learn how to get off to a flying start with KBC Reach.

1. Training demos

This demo guides you through KBC Reach's features and shows you how to customise your views and get reports your way.

See its main features, including: 

  • Alerts and messages
  • Customising views
  • Reports
  • Payments
  • Orders
  • Administration
  • Personalisation
  • Information
KBC Reach Manual (Chinese, PDF)
Play the training demo

2. Importing files

This demo teaches you how to easily import files containing payment orders from other software (like SAP) into KBC Reach.
See how to:

  • Select file types for exports
  • Choose payment categories
  • Add descriptions
  • Save addressees
  • Select files on your hard drive
Play the importing files-demo

3. Standing orders

Set up, display and change how you view standing orders with ease using KBC Reach. Watch our demo to see how.

Play the standing orders-demo

4. Templates

Learn how KBC Reach templates work, including how to create:

  • Credit transfers to existing or new beneficiaries
  • Direct debits (and change them if necessary)
  • Cheques

We also show you how to save templates for future payments.

Payment template (Chinese, PDF)
Play the templates-demo

5. Cash management

KBC Reach gives you an overview of your:

  • Balances
  • Account statements
  • Intraday reports
  • Transactions
  • Bank reports

This video shows you how you can find this in the app.

Cash management (Chinese, PDF)
Play the cash management-demo

Learn more

Contact your relationship manager to find out more about KBC Reach for your business. We'll be happy to help you.

Contact your relationship manager

If you have any technical questions, just get in touch with our Corporate Helpdesk:

Need some help with KBC Reach in China? 

For all your problems, please contact 8008193399 during business hours