KBC Bank France provides commercial banking services to companies in France. As a legal branch of KBC Group, which is headquartered in Brussels, we have the staff, the abilities and the technical means necessary to offer our customers high value-added solutions benefiting from the KBC network, a top-ranking group on the markets in Belgium and central and eastern Europe.
The commercial banking unit based in France specialises in managing KBC group relationships in and outside of Belgium and Central and Eastern Europe (CEE). The French branch also provides a specialist, high-value platform to French businesses desirous of establish commercial relations with corporation established in Belgium and in central and eastern Europe.
Unique product offer
Means of payment contact: oac.kbcfr@kbc.be
LCR (Lettre de Change Relevé)
Electronic payments facility for shopkeepers and cardholders
EBICS-EDI
Centres
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LilleCorporate centreSynergie Park,6 rue Nicolas AppertBP 40041 Lezennes59030 Lille Cedex
To allow you easy access from the very outset to the documents that will govern our business correspondence, you will find low hyperlinks to our Privacy Statement, which is there in the interests of your and your staff's personal data.
We are also sending a link to our standard current account contract so that you're able to look it over before your next contact with our relationship managers.
If you meanwhile have any questions, please write to us at oac.kbcfr@kbc.be.
Commercial Banking Helpdesk
Need some help with KBC Reach, Go&Deal Pro or Flexims? Do not hesitate to contact us.
- T.: +32 16 43 25 32 (mon-fri 08:00-17:00 GMT+1)
- E.: ebc.desk@kbc.be or flexims@kbc.be
Customer complaints against the bank
KBC Bank accords great importance to providing its customers with services that meet the highest standard of quality. Nonetheless, disagreements do arise from time to time and to settle them we kindly ask you to submit complaints to the Head of KBC Bank's Customer Support Team, either by e-mail to oac.kbcfr@kbc.be or by regular post to KBC Bank, French branch, Head of Customer Support Team, CS 40041 Lezennes, 59030 Lille Cedex. KBC Bank will acknowledge complaints within ten banking days of being received by KBC Bank and will respond to them within two months of that date, barring such special circumstances as KBC Bank might give notice of.