KBC Bank NV (Incorporated in Belgium with limited liability) Hong Kong Branch provides commercial banking services to companies in Hong Kong. As part of the KBC Group headquartered in Brussels, we have the backing, expertise and resources to deliver value-added solutions to our clients by leveraging KBC’s market-leading networks across Belgium and Central Europe.

The commercial banking unit based in Hong Kong specialises in managing KBC Group relationships in and outside Belgium and Central& Eastern Europe (CEE). Similarly, the branch offers an invaluable, and specialised, platform for those companies in Hong Kong that conduct business with, and in, Belgium and CEE.

Hong Kong Personal Data Protection Ordinance

For questions relating to KBC Hong Kong’s policy on the access, collection, use and disclosure of your personal data, please contact Data Protection Officer at kbc_hk@kbc.be

Suggestions or complaints? We’ll work until it works!

You expect top-notch service from us, and you've every right to do so! We like to hear that you are satisfied, but we'd also like to know if you're not. That's why we're asking you to share your suggestions and complaints with us, so that we can continue to improve the service we provide.

Where can you go with your suggestion or complaint?

To Complaint Officer of Hong Kong branch

Submit your suggestion or complaint to our Complaint Officer.

To Financial Dispute Resolution Centre (FDRC)

Hotline: (852) 3199 5199
Address: Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
General Tel: (852) 3199 5100
General Fax: (852) 2565 8662
Email: fdrc@fdrc.org.hk
Website: https://www.fdrc.org.hk