Instant credit transfers

Frequently asked questions (FAQ)

Instant credit transfers

Frequently asked questions (FAQ)

Find answers to frequently asked questions about instant credit transfers below.

What are instant credit transfers?

Instant credit transfers are carried out and processed immediately. If you are a payee, this means you receive your money in seconds and the amount in question appears on your account right away.

They can be made 24/7, including at night and weekends and on public and bank holidays.

Instant credit transfers are only available through banks participating in this scheme. Sixteen Belgian banks took part in its launch, making some 90% of current accounts in Belgium available for the service. This percentage varies from country to country (depending on the number of countries participating in the scheme). Even more banks will offer this service going forward.

Why have we introduced instant credit transfers?

You expect a real-time view of your incoming and outgoing payments, the balance of your accounts and your available working capital. So, the faster transfers are processed, the more accurate that view will be.

Does KBC offer instant credit transfers?

If you have an account with us in Belgium, you can use it to receive and send individual credit transfers. This is not available for batched payments for the time being.

Our Business Dashboard, Online for Business, Reach and KBC Business apps all let you send instant credit transfers. However, the only way to make instant transfers from KBC accounts held abroad is by using Reach.

Are my credit transfers always instant?

We process your SEPA credit transfers instantly wherever possible. This means that the money will appear on the payee’s account right away. If the service isn’t available like when the receiving bank hasn’t yet joined the scheme, the money will still be credited to the payee’s account on the same day, provided the transfer is registered before 4 p.m.*

* A transfer order is only fully submitted to us once you’ve signed and sent it to us correctly, we’ve received it and the amount can be debited from the account (on any weekday apart from 1 January, Good Friday, Easter Monday, 1 May, and 25 and 26 December).

How do I ensure that a transfer is made instantly?

Opt for ‘Instant only’ (only available for payments made from accounts with us in Belgium). If instant processing isn’t possible, your transfer won’t be made and you’ll receive a notification.

What are the benefits to me?

You can make and receive individual payments instantly 24/7/365, making the money available to you or the payee in seconds.

You don’t have to do anything to get the fastest service, which we give you as standard where possible.

Are instant credit transfers also possible outside Belgium?

You can receive and send instant transfers from and to Belgian and other European banks. Find out which banks are connected to Instant Payments.

Can I also make instant credit transfers using a KBC account I hold abroad?

Yes. You can do so using KBC Reach.

What do instant credit transfers cost?

We don’t charge anything extra for this service.

Is there a maximum transaction amount for instant credit transfers?

There is no general payment limit for instant credit transfers between banks in Belgium. Instant credit transfers between banks in the Single Euro Payments Area (SEPA) are limited to 100 000 euros per transaction (as of 1 July 2020), unless the banks concerned agree not to apply the limit.

Participating banks can set their own limits for their customers. Our limit for outgoing instant credit transfers is 1 000 000 euros. Higher amounts will still be credited to the payee’s account on the same day, provided the transfer is registered before 4 p.m.*

Our standard limit using our Business app still applies.

* A transfer order is only fully submitted to us once you’ve signed and sent it to us correctly, we’ve received it and the amount can be debited from the account (on any weekday apart from 1 January, Good Friday, Easter Monday, 1 May, and 25 and 26 December).

Will there be any account information related changes (CODA, CAMT & MT)?

Instant credit transfers can be made on any calendar day. We help you keep your bookkeeping updated by giving you daily reports at no extra charge.

That includes at weekends and on public and bank holidays, and applies to all report-related services offered, i.e.:

  • CODA
  • SWIFT MT94x
  • CAMT.05x
  • Isabel

Your e-output remains unchanged. You will continue to receive your account statements in CODA, CAMT or MT format.

Will there be any changes for cash pools?

Participating KBC accounts in Belgium are zero-balanced every calendar day, including at weekends and on public and bank holidays.

Nothing changes for KBC accounts held abroad, i.e. participating accounts are only zero-balanced on business days.

Aren’t instant credit transfers already available through my accounting software?

We only process individual transfers as instant credit transfers. Batched payments are not processed as instant credit transfers, even though your accounting software may be telling you differently.

Can I still ask for urgent processing?

We’re unable to process all SEPA credit transfers instantly. You can still opt for standard processing or pay for priority processing.

That includes:

  • Payments from accounts held with other banks
  • Scheduled payments
  • Payments via Isabel, Swift for Corporates and Transfer
  • Batch entries and batched payments
  • Requests For Transfer (RFTs)

Instant payments that cannot be given priority processing will be processed automatically as urgent payments.

What about batched payments?

Batched payments are not processed instantly, though we do process batched payments from Belgian KBC accounts faster:

  • What happens if I submit a batched payment order before 2.30 p.m.?*
    Your batched payments will appear on the payee’s account the same day without needing to ask for urgent processing.

  • What if, after 2.30 p.m., I want batched payments to be made to the payee’s bank on the same day? (on weekdays**)
    This is only possible for files with a maximum of 1 transaction and until 4 p.m. at the latest. Opt to pay for urgent processing.

* A transfer order is only fully submitted to us once you’ve signed and sent it to us correctly, we’ve received it and the amount can be debited from the account (on any weekday apart from 1 January, Good Friday, Easter Monday, 1 May, and 25 and 26 December).
** Every weekday apart from 1 January, Good Friday, Easter Monday, 1 May, and 25 and 26 December.

Learn more about instant credit transfers

Find out more about instant transfers on the website of the European Payments Council.

KBC Business

Bank on the go for your business with our top app
KBC Business

Documentary collection

Protect your international transactions by using documentary collection for imports and exports.
Documentary collection

KBC Corporate Account

The current account for professional transactions, easy to expand with any services and products you require.
KBC Corporate Account

Payment cards

Debit card, credit card or fuel card? Discover our wide range of payment cards for business use.
Payment cards
We use cookies and similar technologies to make our website work better for you and ensure your online experience with us is more enjoyable and rewarding. We may also adapt our website to your needs and preferences. By continuing to use this website, you consent to our use of cookies. Learn more or reject cookies.