SIG Air Handling is a leading supplier of heating, ventilation and air conditioning products. The company provides total solutions for HVAC projects (Heating, Ventilation, Air Conditioning) to professional installation engineers and engineering consultants.
A good web shop is indispensable even in a B2B environment. In addition to a wealth of technical information, installation engineers can check stocks in the 10 SIG branches and place orders online. Clients without a credit line have to pay in advance or pay when collecting the goods. Because that is not always possible for the technicians, KBC Paypage was implemented during 2016. When confirming the online order, clients can now select their preferred payment method. Once the payment has been processed, the ERP system automatically deals with the rest. Depending on the payment method chosen, order processing is now much faster.
By using KBC Paypage, payments administration is kept to a minimum. What's more, the reporting tools in KBC Paypage automatically allocate the payment to the corresponding invoices.
And there are also significant benefits for the client: administration stays at the office and the technician does not have to worrying about the payment. At this means considerable time savings too. Cash-on-delivery orders are also a thing of the past.