Collecting your new car

Avoid surprises with a thorough inspection

Collecting your new car

Avoid surprises with a thorough inspection

Collect and inspect your lease vehicle

Your new lease vehicle is waiting for you at the supplier’s, and you are looking forward to the freedom that a car gives you. However, don’t get carried away by accepting the vehicle immediately. Before driving away, it’s wise to check the following points.

Important
If the vehicle doesn’t match the order, do not sign the delivery note and do not accept the vehicle. Contact the Driver Care department immediately on +32 (0) 16 88 16 00.

  1. Is this definitely the vehicle that was ordered, with the right accessories and/or options?
  2. Does the vehicle carry the legally required equipment (hazard warning triangle, first-aid kit and fire extinguisher)?
  3. Has the supplier given you the following vehicle documentation?
    • Certificate of conformity
    • Vehicle instruction manual and service log book
    • KBC Autolease folder containing:
      • registration documents (registration certificate)
      • certificate of insurance (green card, if specified in the contract)
      • the brochure ‘Overview for vehicle problems'
      • accident statement
      • KBC Autolease fuel card (if included in the contract); the secret code (PIN) will be sent to the fleet manager in a separate sealed envelope
      • parking disc, fluorescent safety vest,...
      • if the vehicle has a towbar, a towbar inspection certificate

Go through the above checklist carefully to be sure that everything is as it should be.

Lease vehicles abroad

KBC Autolease is also there to help you abroad. Learn more about repairs within and outside the EU.
Lease vehicles abroad

Maintaining your car

A satisfied car, driver and leasing company? You can achieve this by proper use, maintenance and inspection.
Maintaining your car

Statutory warranty on your second-hand bike

Making a warranty claim for the lease bike you purchased
Statutory warranty on your second-hand bike

Maintaining your KBC lease bike

Our lease bikes include an annual service, which keeps your bike in top shape so you can enjoy carefree cycling. Learn more.
Maintaining your KBC lease bike