If you are you a private individual and would like to make a claim on your warranty, please contact KBC Autolease at firstname.lastname@example.org as soon as possible.
Please ensure your e-mail includes:
- The chassis number
- The current mileage (for electric bikes only)
- A clear description of the problem or defect for which you would like to make a claim on the warranty
- Which bike dealer in our network you want to bring your bike to for inspection or repair (Find a bike dealer near you or check out our list of professional bike dealers)
We'll answer your e-mail as quickly as possible to let you know the next steps to take.