How to add a new user to your Business Dashboard
Step 1: Click on ‘Administration’.
Step 2: Click on the ‘Users’ tile.
Step 3: Click on ‘New user’.
Step 4: Select ‘Add new user’ to add an unknown user and click on ‘Continue’.
Step 5: Fill in the required information to add a user then click on ‘Continue’.
Step 6: Select the applications you wish to activate for the new user.
Step 7: You have the option to appoint the new user as an administrator for your applications.
Step 8: If you choose to activate the Isabel app, it is mandatory to
use a new or existing Isabel card as securisation method.
In all other cases, you can choose the KBC eBusiness card or KBC Sign.
Step 9: Click on ‘Confirm’ if you agree with the overview.
Step 10: The overview provides the next steps the new user will have
The new user receives a mail with these steps.
Tip: This mail is valid for 7 days for security reasons.
How to register your information as a new user in your Business Dashboard
Step 1: Click on ‘Start your registration’ to start the identification process.
Step 2: Click on ‘Enter your details’ or ‘Get your details
Tip: Itsme is only available for Belgian residents.
Step 3: Fill in the contact details and click on ‘Next’.
Step 4: Fill in the personal details and click on ‘Next’.
Step 5: Make a copy of your identity card/passport, save it and upload the files here. Click on ‘Next’ afterwards.
Step 6: Answer the last, legally required questions and click on ‘Next’.
Step 7: Click on ‘Send’ if you agree with the overview.
Step 8: You receive an overview of the next steps. These steps may differ depending on the chosen security.