System requirements

System requirements for easy online banking

System requirements

System requirements for easy online banking

Browsers

  • Microsoft: Edge Chromium (latest official version from Microsoft)
  • Safari: the latest version (latest official version from Apple)
  • Firefox: the latest version (latest official version from Mozilla)
  • Google Chrome: the latest version (latest official version from Google)

KBC Business Dashboard

KBC Business Dashboard with KBC e-Business Card (Windows): no longer possible as from 1 October 2021. 

The e-Business Card is being discontinued, as it is no longer supported by Microsoft Internet Explorer. See how to log in securely with KBC Sign or the Isabel SmartCard.

With KBC Sign

Android
A 4G smartphone running Android 7.0 or higher
Screen diagonal of up to 8 inches

Operating system:
Windows 8 Service Pack 1, Windows 8.1, Windows 10

Following browsers:
Microsoft: Edge Chromium (latest official version from Microsoft)
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

Note: Our KBC Sign app cannot be installed or used on a rooted Android smartphone (if the Android smartphone is manipulated after our KBC Signapp has been installed).
Rooting is a way of bypassing the operating system security of an Android telephone or Android applet. Rooting an Android device gives the user access to its system files, but this leaves the device more susceptible to viruses and malware.

Apple
Apple iPhone 4 or later running iOS 13.0 or higher

Operating system:
From OS X 10.11

Following browsers:
Microsoft: Edge Chromium (latest official version from Microsoft)
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

Note: Our KBC Sign app cannot be installed or used on a jailbroken iPhone (if the iPhone is manipulated after our KBC Sign app has been installed).
Jailbreaking is the process of bypassing the limitations of operating system security on Apple devices like iPhones. Users jailbreak for a number of reasons, such as installing apps that are not approved by Apple, but this leaves the device more susceptible to viruses and malware.

KBC Business

iOS 13.0 or higher

Android 7.0 or higher

Specific

eDocumentBox

No additional system requirements

Flexims

No additional system requirements

Go&Deal

KBC Reach

Log in using card reader

1. Software requirements

2. Hardware requirements

  • CPU: 32-bit (x86) or 64-bit (x64) processor – 1Ghz or higher
  • System memory: 1 Gb or higher
  • Screen resolution: 1024 x 768 (16-bit colour depth) or higher
  • Internal or external card reader (supported types: ACR38u or DP905)

Login using smartphone

1. Software requirements

  • Supported operating systems
    o PC
       - Microsoft Windows 8, 10
       - OS X 10.11
    o Smart phone
       - Android 7.0 or higher
       - iOS 13.0 or higher
  • Browsers
    o Edge Chromium (latest version)
    o Firefox (latest version)
    o Google Chrome (latest version)
    o Safari (latest version)
  • Prerequisites
    o Adobe Acrobat Reader (https://get.adobe.com/reader)
    o KBC Sign from Google Play Store or Apple App Store (used for accessing
    the KBC Corporate Banking portal and authorising transactions)

2. Hardware requirements

  • Android smartphone or iPhone
  • CPU: 32-bit (x86) or 64-bit (x64) processor – 1Ghz or higher
  • System memory: 1 Gb or higher
  • Screen resolution: 1024 x 768 (16-bit colour depth) or higher

Other questions?

Need some help?   Do not hesitate to contact us.  

  • KBC Reach or Flexims? 
  • KBC Business Dashboard, Online for Business of KBC Business? 
  • ComFin Touch? 
  • Isabel? 
    • Phone: +32 16 43 25 16 (mon-fri 08:00-17:00 GMT+1)
    • E-mail: isabel@kbc.be

Need to fax something? +32 3 283 39 50

KBC Reach FAQ

Keep your cash flows under control with KBC Reach on your smartphone and computer. See what it can do for you.
KBC Reach FAQ