KBC Business Dashboard FAQ

Learn more about the Business Dashboard

KBC Business Dashboard FAQ

Learn more about the Business Dashboard

The KBC Business Dashboard makes business banking a good deal simpler. But how do you use it?

You will find the answer in these frequently asked questions.

If you are using the KBC Business Dashboard for the first time, you need to register as a new user.

  1. Go to the KBC Corporate site.
  2. Click on Login at the top right.
  3. Select Business Dashboard on the login page.
  4. Select your language.
  5. Choose how you wish to log in: with KBC Sign or Isabel security.
  • KBC Sign: Make sure you have your smartphone with the KBC Sign app to hand. Follow the instructions on the computer screen and enter your login code. Then scan the QR code in order to log in.
  • Isabel security: follow your security instructions for logging in.

After you have completed the steps in the registration process, your profile will be stored permanently. This means that when logging in in the future, you only need to click on your account.

First check that your system meets all the requirements

For Windows users

Online banking must be 100% secure. You can therefore only use the Business Dashboard with Internet Explorer 11. Install this version on your PC or laptop. Like to know more? Read all about updating and installing Internet Explorer.

For Mac users

Mac users can no longer use the e-Business Card to log in to the Business Dashboard. If you are currently using the e-Business Card and card reader, switch to KBC Sign.

After logging in, you will find all the functionalities of KBC-Online for Business in the main navigation panel of the Business Dashboard. They are divided up under the headings 'Payments', 'Cash', 'Finance', 'Insurance' and 'Administration'. 

  • Go to the Accounts menu and select Track international payments and select Track international payments
  • Use search criteria to find payments
  • See the banks involved in processing transactions, what you're charged and when payments reach recipients

Need help?

Quick solutions

  • Add a new KBC-Online for Business user or install KBC-Online for Business on another computer?
  • Change how you log in and sign securely or install the security software

All useful information on this location

Need some help? Do not hesitate to contact us.  

  • KBC Touch
    • Phone: (Belgium) +32 16 43 25 19 (mon-fri 08:00-17:00 GMT+1 and Sat 09:00-17:00 GMT+1)
    • E-mail: kbc.helpdesk@kbc.be
       
  • KBC Mobile
    • Phone: (Belgium) +32 16 43 25 19 (mon-fri 08:00-17:00 GMT+1 and Sat 09:00-17:00 GMT+1)
    • E-mail: kbc.helpdesk@kbc;be
       
  • KBC Business Dashboard, KBC-Online for Business of KBC Business
  • Isabel
    • Phone: +32 16 43 25 16 (mon-fri 08:00-17:00 GMT+1) 
    • E-mail: isabel@kbc.be

Need to fax something? +32 3 283 39 50

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