KBC Business FAQs

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KBC Business FAQs

Got a question? We'll provide the answer.

KBC Business: questions frequently asked

KBC Business is the handy app for corporate banking. On this page you will read all the answers to your questions.

Use the app to quickly and easily transfer funds between your own and other accounts within the euro area.
For security reasons, the app enforces certain transaction limits for making transfers. These do not apply in KBC Business Dashboard, where the limits are set by the powers of attorney. The default setting is shown below, but you can have these settings changed at any time.
Other limits that are set by the powers of attorney apply in your KBC Business Dashboard.

  Standard limit
Transfers between your own accounts unlimited
Transfers to unknown beneficiaries 2.500 EUR
Transfers to unknown beneficiaries 10.000 EUR
Signing individual payments 100.000 EUR
Signing batched payments 100.000 EUR

Important: the Business Dashboard administrator can only end use of the KBC Business app if the user also has Isabel security. In your capacity as administrator, go to ‘Settings’ in the KBC Business Dashboard, choose the user whose KBC security is to be removed and select ‘Remove’.

If you have previously installed the KBC Business app on a device and you are now using a new one, you'll have to quickly run through the activation procedure again. (as described on our KBC Business page). 

Stay calm. Call us (24/7) and we’ll block all your KBC apps right away. All the details you need can be found here.

If you have KBC Mobile or itsme®, go to ‘Forgotten your PIN?’ in the menu bar and choose how you want to reset your PIN. Alternatively, contact your Business Dashboard administrator, who can request new activation codes for you so that you can set a new PIN. They can request them by going to the ‘Settings’ menu. From there, they should choose ‘Manage users’, select the user, and then ‘Solve login problems’ followed by ‘User forgot PIN for KBC Business’.

Go to ‘Settings’ in the menu bar and select ‘Change PIN’.

System requirements

Important! Mobile banking on rooted or jailbroken devices is not possible.

No, it can’t.

Learn more about KBC Business

Need some help? Do not hesitate to contact us.  

  • KBC Touch
  • KBC Mobile
  • KBC Business Dashboard, KBC-Online for Business of KBC Business
  • Isabel
    • Phone: +32 16 43 25 16 (mon-fri 08:00-17:00 GMT+1) 
    • E-mail: isabel@kbc.be

Need to fax something? +32 3 283 39 50

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