System requirements

System requirements

KBC Mobile

KBC Mobile is available for the following types of devices. Your smartphone or tablet's operating system must be original, unmodified and supported by its manufacturer.

  • Apple iPhone running iOS 15.0 or higher
  • Apple Watch (smartwatch) only in combination with iPhone running iOS 15.0 or higher
  • Apple iPad running iOS 15.0 or higher
  • Smartphone running Android 9.0 or higher and a diagonal screen size of up to 8 inches
  • Android Wear (smartwatch) only in combination with Android 9.0 or higher
  • Tablet running Android 9.0 or higher and a diagonal screen size of at least 8 inches

KBC Touch

Laptop or PC

  • Windows
    Windows 10 or higher
    Edge Chromium, Firefox and Google Chrome: latest version
  • Mac
    macOS 10.15 or higher
    Safari: latest version

Tablets

  • iOS
    Version iOS 15.0 or higher
  • Android
    Version 9.0 or higher

KBC Sign for Business

Using KBC Sign for Business with KBC Touch

iOS 15.0 or higher

Android 9.0 and later

Using KBC Sign for Business with KBC-Online for Business

Android 9.0 and later

iOS 15.0 or higher

Following browsers:
Microsoft: Edge Chromium (latest official version from Microsoft)
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

KBC Reach

Log in using card reader

1. Software requirements

2. Hardware requirements

  • CPU: 32-bit (x86) or 64-bit (x64) processor – 1Ghz or higher
  • System memory: 1 Gb or higher
  • Screen resolution: 1024 x 768 (16-bit colour depth) or higher
  • Internal or external card reader (supported types: ACR38u or DP905)

Login using smartphone

1. Software requirements

  • Supported operating systems
    o PC
       - Microsoft Windows 10
       - macOS 10.15
    o Smart phone
       - Android 9.0 or higher
       - iOS 15.0 or higher
  • Browsers
    o Edge Chromium (latest version)
    o Firefox (latest version)
    o Google Chrome (latest version)
    o Safari (latest version)
  • Prerequisites
    o Adobe Acrobat Reader (https://get.adobe.com/reader)
    o KBC Sign for Business from Google Play Store or Apple App Store (used for accessing
    the KBC Corporate Banking portal and authorising transactions)

2. Hardware requirements

  • Android smartphone or iPhone
  • CPU: 32-bit (x86) or 64-bit (x64) processor – 1Ghz or higher
  • System memory: 1 Gb or higher
  • Screen resolution: 1024 x 768 (16-bit colour depth) or higher

KBC Research

iOS 15.0 or higher

Android 9.0 and later

KBC Business Dashboard

KBC Business Dashboard with KBC e-Business Card (Windows): no longer possible as from 1 October 2021. 

The e-Business Card is being discontinued, as it is no longer supported by Microsoft Internet Explorer. See how to log in securely with KBC Sign for Business or the Isabel SmartCard.

With KBC Sign for Business

Android
A 4G smartphone running Android 9.0 or higher
Screen diagonal of up to 8 inches

Operating system:
Windows 10

Following browsers:
Microsoft: Edge Chromium (latest official version from Microsoft)
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

Note: Our KBC Sign for Business app cannot be installed or used on a rooted Android smartphone (if the Android smartphone is manipulated after our KBC Sign for Businessapp has been installed).
Rooting is a way of bypassing the operating system security of an Android telephone or Android applet. Rooting an Android device gives the user access to its system files, but this leaves the device more susceptible to viruses and malware.

Apple
Apple iPhone 4 or later running iOS 15.0 or higher

Operating system:
From macOS 10.15

Following browsers:
Microsoft: Edge Chromium (latest official version from Microsoft)
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

Note: Our KBC Sign for Business app cannot be installed or used on a jailbroken iPhone (if the iPhone is manipulated after our KBC Sign for Business app has been installed).
Jailbreaking is the process of bypassing the limitations of operating system security on Apple devices like iPhones. Users jailbreak for a number of reasons, such as installing apps that are not approved by Apple, but this leaves the device more susceptible to viruses and malware.

KBC Business

iOS 15.0 or higher

Android 9.0 or higher

Payconiq

iOS 15.0 or higher

Android 9.0 or higher

KBC Autolease

iOS 15.0 or higher

Android 9.0 or higher

Browsers

  • Microsoft: Edge Chromium (latest official version from Microsoft)
  • Safari: the latest version (latest official version from Apple)
  • Firefox: the latest version (latest official version from Mozilla)
  • Google Chrome: the latest version (latest official version from Google)