Breakdown assistance from VAB
If your vehicle has broken down, VAB's breakdown assistance is available 24/7 in Belgium and Luxembourg.
Vehicle assistance
Drive with peace of mind with the extensive cover in the event of theft, a breakdown or an accident.
Worldwide personal assistance while travelling
Hassle-free holidays with travel assistance cover for your whole family in case of illness or an accident.
In urgent need of help? Report incidents using KBC Mobile or KBC Touch, or call us 24/7 on:
- Breakdown (VAB): + 32 3 253 65 35 (Belgium and Luxembourg)
- Accident, illness or theft: +32 (0) 16 24 24 24
What is KBC-VAB Assistance?
KBC-VAB Assistance is assistance insurance giving you:
- 24/7 VAB breakdown service for your vehicle in Belgium and Luxembourg
- Comprehensive vehicle assistance with accident, breakdown and theft cover in Belgium and abroad
- Worldwide travel assistance for your family with medical cover of up to 250 000 euros, regardless of your means of transport
Add replacement vehicle cover for extra peace of mind.
Enjoy extra benefits with VAB membership
Join VAB to get their free e-zine and pay less at the pumps with their fuel card. And that’s not all. You also get access to some other greatbenefits and discounts from leisure partners.
What is covered?
VAB breakdown service
- 24/7 VAB breakdown assistance at your home or while travelling in Belgium or Luxembourg
- Repairs on the spot or towed to the most appropriate garage
- Insured persons transported home
Comprehensive vehicle assistance
Get help following an accident, theft or breakdown, including abroad.
- Insured persons brought back home
- Stolen vehicle returned to you if found
- Breakdown assistance or towed to the most appropriate garage
Worldwide personal assistance
- Travel assistance in the event of illness or accidents with medical cover of up to 250 000 euros
- Help with other inconveniences like shipping clothing and personal travel items if your luggage is stolen
Replacement vehicle following an accident, breakdown or theft (optional)
What are the main exclusions?
- Complications related to, or worsening of, an existing illness if you have not followed the treatment prescribed
- Damage you cause intentionally
- Participation in the paid or profitable practice of sports, including training.
- KBC does not cover repair costs. We only reimburse vehicle recovery costs and the cost of shipping the replacement parts
The complete list of exclusions can be found in the general conditions.
Good to know
KBC-VAB Assistance in the KBC Vehicle Insurance for passenger cars offers personal and vehicle assistance insurance.
- This product is governed by the laws of Belgium
Insurance cover under this policy is valid for a term of one year and is tacitly renewed unless you cancel it no later than three months before the main renewal date.
For policies taken out or tacitly renewed on or after 1 October 2024, you have up to two months before the main renewal date to cancel them. As a consumer, you can cancel your insurance contract at any time starting from the second insurance year, with effect after two months have elapsed from the day after the registered letter was submitted for delivery, the writ was served or the date of the acknowledgement of receipt.- Your intermediary is your first point of contact for any complaints you may have. If no agreement can be reached, you can contact KBC Complaints Management, Brusselsesteenweg 100, 3000 Leuven, complaints@kbc.be, tel. 016 43 25 94. If this does not result in a satisfactory solution, you can contact the Insurance Ombudsman, which acts for the entire industry, at de Meeûssquare 35, 1000 Brussels, info@ombudsman-insurance.be or visit www.ombudsman-insurance.be without prejudice to your right to take legal action.
To request a quote for a KBC-VAB Assistance, contact your KBC Insurance intermediary.
KBC-VAB Assistance is a product of KBC Insurance NV – Professor Roger Van Overstraetenplein 2 – 3000 Leuven – Belgium – VAT BE 0403.552.563 – RLP Leuven – IBAN BE43 7300 0420 0601 – BIC KREDBEBB
The company is licensed by the National Bank of Belgium, de Berlaimontlaan 14, 1000 Brussels, Belgium, for all classes of insurance under code 0014 (Royal Decree of 4 July 1979, Belgian Official Gazette of 14 July 1979).
Member of the KBC Group
For a concise description of the cover, the most important exclusions and other useful information, please refer to the product fact sheet
Take out KBC-VAB Assistance
Questions?
Feel free to come and talk to us at one of our branches, or contact KBC Live or your insurance agent.
