Documentation

KBC Bank & Insurance

Documentation

KBC Bank & Insurance

Our General Banking Terms and Conditions, legal documents and product regulations are available here for your information. You can view them online or, if you prefer, you can download them instead. Of course, they can also be obtained from your KBC Bank branch.

General

Belgian Bankers' Association Code of Conduct

The Belgian Bankers' Association Code of Conduct has been drawn up by the Belgian Bankers' and Stockbroking Firms' Association, the organisation representing banks and savings banks in Belgium. This publication contains the rules that banks and savings banks have to follow in their relationship with private customers.

Full text (in Dutch or French) provided on the Febelfin website.

General Banking Terms and Conditions

KBC Bank Embargo Policy

KBC Bank must comply with financial and trade embargoes issued by the United Nations (made enforceable in Belgium),  the European Union and by the Belgian legislator, but also embargoes issued by the USA (OFAC).
Read here the KBC Bank Embargo Policy.

Information on the Conflicts of Interest Policy

The European Markets in Financial Instruments Directive (MiFID) obliges investment undertakings to draw up a written policy for managing their conflicts of interest when providing investment services. The Royal Decree of 21 February 2014 on the code of conduct and rules for managing conflicts of interest imposes the same requirement on insurance companies. The following publications contain more information on how KBC Bank and KBC Insurance have drawn up their policy.

Information on Politically Exposed Persons

Payments

Accounts

Payment cards

Self-banking

KBC Business Dashboard

Insurance

Life and Health Insurance

Saving & investing

Investor protection

Tax matters

Brochures

More

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