Contact

If you have a question, problem or complaint, we’ll be happy to help.

Looking to get in touch with us fast?

Have a question? Call KBC Live

Tap the Kate icon at the top right of KBC Mobile and your digital assistant will put you in touch with one of our KBC Live experts, who’ll know it’s you and can help you even faster. It couldn’t be easier!

If you don’t have KBC Mobile, call KBC Live on 078 353 137 (weekdays from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 5 p.m.).

Call KBC Live for the same expertise you get from your KBC branch.

Prefer to make an appointment?

We’ll be happy to assist you during a personal meeting.

With KBC Live (over the phone or by video call)
At a KBC branch
At a KBC Insurance agency

Make an appointment

Have a question? Call KBC Live

Weekdays from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 5 p.m.

Call KBC Live for the same expertise you get from your KBC branch.

Call KBC Live

Prefer to make an appointment?

We’ll be happy to assist you during a personal meeting.

With KBC Live (over the phone or by video call)
At a KBC branch
At a KBC Insurance agency

Make an appointment

Have a question? Call KBC Live

Weekdays from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 5 p.m.

Call KBC Live

Prefer to make an appointment?

We’ll be happy to assist you during a personal meeting.

Make an appointment

Problems with our apps?

KBC Business Dashboard KBC-Online for Business	016 43 25 18 FAQs Common login problems See our step-by-step guides	Mon – Fri: 8 a.m. to 10 p.m. Sat: 9 a.m. to 5 p.m.
KBC Touch	Call 016 43 25 19 kbc.helpdesk@kbc.be See our step-by-step guides	Mon – Fri: 8 a.m. to 10 p.m. Sat: 9 a.m. to 5 p.m.
KBC Mobile	016 43 25 19 kbc.helpdesk@kbc.be	Mon – Fri: 8 a.m. to 10 p.m. Sat: 9 a.m. to 5 p.m.
KBC Business	016 43 25 18 FAQs	Mon – Fri: 8 a.m. to 10 p.m. Sat: 9 a.m. to 5 p.m.
Isabel	016 43 25 16	Mon – Fri: 8 a.m. to 5 p.m.
KBC Business	FAQs

Vraag over je bankzaken, of een andere vraag?

Stel je vraag meteen aan KBC Live. Dat kan rechtstreeks vanuit KBC Mobile of telefonisch op 078 353 137. Zij helpen je meteen verder of boeken samen met jou een afspraak in als dat nodig is

Maak een afspraak in een KBC-kantoor, een KBC-verzekeringsagentschap of met KBC Live (telefoon of videochat).

Make an appointment

Ook nuttig

Card Stop Block your card if it gets misused, lost or stolen	Do it right from KBC Mobile 078 170 170 Request a replacement KBC e-Business Card
Find details for our branches	Find a branch
Tell us your complaints and suggestions	Share your complaints and suggestions with us Contact KBC Complaints Management if you’re dissatisfied with our response to your issues Contact ombudsman services for an impartial outside ear
Claim under your insurance with us	Go through your insurance agent 016 24 24 24 Call + 32 16 24 24 24 (abroad) (from abroad)
Get help with payment solutions for your business KBC payment terminal, KBC Payment Button, Payconiq, etc.	E-mail epay@kbc.be
Report fraud or a lost smartphone Block KBC Touch, KBC Mobile or KBC Business	Call + 32 16 432 000 24/7
Report misconduct, abuse or unethical behaviour at KBC	Read more about our whistleblower scheme or make a report.

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