Collect overdue invoices with Go Solid

  • Fast and efficient
  • Keep your customers
  • Track debt recovery claims with our apps

Go Solid can be used with a business account.

Sooner or later, every business has to deal with defaulters. On average 45% of invoices are paid late or not at all. Bad payers are bad news for your business and dealing with their debts to you is extremely time-consuming. The solution? Go Solid!

Why use Go Solid?

Go Solid makes it easy to quickly recover unpaid and undisputed B2B debts invoices without the hassle of going to court. It tells you via KBC Mobile or KBC Touch when your invoice has been paid.

How does Go Solid work?

Simply upload your unpaid invoices in KBC Mobile or KBC Touch and Go Solid will let you know within four hours whether they’ve been accepted. No advance or deposit applies. Our apps let you easily track your debt recovery claims in real time.

A bailiff issues your customer with a payment reminder notice. Go Solid takes special care to preserve your customer relationship and reputation, making sure that your customers stays customers – even if they’re in financial difficulties. Go Solid provides highly professional and prompt service but with a sensitive and personal touch to safeguard long-standing customer relationships.

Your customer pays Go Solid not only the full invoice amount, but also the relevant statutory surcharges and legal costs. Go Solid then credits your account with the full invoice amount you were entitled to when payment should have been made, but keeps the surcharges and costs to cover the work it carried out.

Dispute: we explicitly ask if your invoice is being disputed, as Go Solid is only able to help when invoices are undisputed. In the unlikely event that your customer disputes your invoice, Go Solid will bill you for the costs incurred.

Termination: if you ask Go Solid to stop the procedure, it will invoice you for the costs incurred.

Bankruptcy: if your customer goes bankrupt or is unable to pay the invoice, you don’t have to pay anything to Go Solid.

Get overdue invoices paid

How do you start using Go Solid in KBC Mobile?

To start using Go Solid in KBC Mobile, you need to have a business account with KBC.

1. Open KBC Mobile
2. Go to ‘More’ at the bottom right
3. Tap ‘Additional services’ > ‘Go Solid’
And you’re good to go with Go Solid.

How do you start using Go Solid in KBC Touch?

To start using Go Solid in KBC Touch, you need to have a business account with KBC.

1. Log in to KBC Touch
2. Click ‘Additional services’ under ‘business’
3. Select ‘Recover unpaid invoices’
And you’re good to go with Go Solid.

Deal with your defaulters