Using your business credit card

Using your business credit card

Managing your business credit card (online)

Changing your business credit card’s limit

Contact your %bank% branch or KBC Live to adjust your limit. Changes to your limit are effective immediately.

How do I change my business credit card’s PIN?

  • I know my current PIN
    Change your PIN at an ATM at any time.
  • I’ve forgotten my PIN
    Contact your KBC branch or KBC Live to request a new PIN.

How do I pay abroad?

Travelling abroad on business and want to use your card while you’re away? Our %% product.touch%%, %% product.mobilebanking% and %%product.businessdashboard%% apps let you set where your credit card can be used. Worldwide use (excluding the US) is the standard setting. You can change this setting for use just in Europe or worldwide (including the US).

How do I activate my card for use in other countries?

On your desktop or tablet:

  1. Log in to KBC Touch, %%product.mobilebanking% or %%product.businessdashboard%%
  2. Select the card to be activated
  3. Select ‘Manage card’
  4. Select ‘Can be used as standard in’
  5. Select where you want to use your card as standard and whether it’s being activated temporarily or permanently

Please note: paying for things and withdrawing cash with your credit card is not always charge-free.

Where can I pay by contactless using a %% product.mastercardbusinessessential% or %% product.mastercardbusiness%?

Paying by contactless with your business credit card

You can do so at home and abroad at payment terminals showing the contactless logo.

Fixing problems with your business credit card

Getting a new PIN for your credit card

Contact your %bank% branch or %adviescentrum%%.

We’ll make sure that you can either:

  • Set a new PIN at an ATM, or
  • Get a new PIN by post

Credit card lost, stolen or retained by an ATM?

Call Card Stop immediately on + 32 070 344 344 if your card is lost or stolen (0.30 euros/minute).
To be on the safe side, you should also block your card if it’s retained by an ATM.

Credit card defective?

  • Quickly replace your defective card using KBC Touch.
  • To do this, go to the ‘Manage card’ tab for your credit card.
  • If you haven’t started using our app yet, get in touch with your KBC branch or KBC Live.
    We’ll check your card and, if necessary, ensure that it is replaced as soon as possible.

Withdrawing cash with your business credit card

Can I withdraw cash with my business credit card?

You can withdraw up to 620 euros every four days. This can be done from any ATM in Belgium or abroad where you see the Mastercard logo.

Don't forget that withdrawing cash with your credit card costs you more in fees.

See what it costs to withdraw cash with your credit card

The KBC Mastercard Business Essential is a credit card issued by: KBC Bank NV, with registered office at Havenlaan 2, 1080 Brussels, Belgium, VAT BE 0462.920.226, RLP Brussels, FSMA 026256 A.

Attention, borrowing money also costs money

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A CODA (or COded DAily account statement) is an electronic file generated automatically by KBC and containing more details than an account statement.