Payconiq


Free of charge
0.06 euros charged per in-store payment and 0.20 euros per online payment
  • No set-up or subscription charges
  • Ideal for your business premises, online store and invoices
  • Track incoming payments in real-time
Get paid by Payconiq

Let your customers make mobile payments in-store, online and from invoices

In search of a mobile payment solution? Well, look no further than Payconiq, a fast and easy way for your customers to pay using their smartphone.

  • When customers visit your business premises, they can pay for their purchase by scanning your Payconiq QR code with their phone
  • For purchases from your online store, they pay simply by hitting the Payconiq payment button
  • When you send out an invoice, add your QR code and your customers simply scan it with the app to pay

You receive real-time confirmation of the payment on your PC, tablet or smartphone.

How to start with Payconiq?

1. Receive payments fast and easy

Receiving payments couldn't be easier. All your customers need to do is scan your unique QR code using Payconiq in KBC Mobile or the Payconiq by Bancontact app on their smartphone, enter the amount and confirm payment with their PIN. It’s as simple as that!

You can check all incoming payments in real time on the merchant portal (they are instantly displayed in the list of transactions) and create and export payment overviews in just a few taps or clicks.

2. How much does Payconiq cost?

  • No set-up or subscription charges
  • With Payconiq, you only pay a charge of 0.06 euros per in-store transaction and 0.20 euros per online transaction
  • You don’t need to buy any new or special hardware (your smartphone, computer or tablet is all you need)

3. How do I offer Payconiq as a way to pay in-store or when orders are being picked up?

  1. Fill in the application form or contact your branch
  2. You'll be sent a contract that can be signed digitally
  3. Once you've signed it, log in to the Payconiq merchant portal (you are then permanently activated as a retailer)
  4. As soon as Payconiq receives your contract, a welcome pack will be put together for you that you'll usually receive within two weeks
  5. Place your new QR code where it can be clearly seen in your premises and you're ready to go

4. How do I offer Payconiq as a way to pay online?

  1. Fill in the application form or contact your branch
  2. We'll look at the possibilities with you and draw up a contract that you can sign digitally
  3. As soon as Payconiq receives your contract, a welcome pack will be put together for you that you'll usually receive within two weeks

5. How do I incorporate Payconiq into my invoices?

  1. Fill in the application form or contact your branch
  2. We'll look at the possibilities with you and draw up a contract that you can sign digitally
  3. As soon as Payconiq receives your contract, a welcome pack will be put together for you that you'll usually receive within two weeks

6. How do I receive my QR sticker? Can I download and print off the QR code myself?

The sticker is included in the welcome pack and is sent to you within two weeks of registering with Payconiq. You can't download or print off the QR code yourself, but you can order additional stickers at info@payconiq.be.

7. Do I need to install the Payconiq by Bancontact app?

No. Businesses don’t need to install the app and only need access to the Merchant Portal to check payments. Only users, i.e. your customers, need the app to make payments to your business.

Of course, you can install the Payconiq by Bancontact app to enable you to pay at other businesses. Your merchant credentials don’t work for the app, so you’ll still need to sign up as a new user.

8. Where can I track my incoming payments?

You can track all your Payconiq transactions in real time using the Payconiq Merchant Portal. You can access it at www.payconiq.be > ‘Professional’ > ‘Merchant portal’ or by using this link: https://portal.payconiq.com/login.

Payconiq transactions also appear on your account statements.

9. When is the customer payment credited to my account?

SEPA credit transfer rules also apply to payments made using Payconiq. That means you usually receive payment one banking day after the payment was made.

If the customer's Payconiq account is linked to a current account at KBC, the money goes straight into your account.

10. Is Payconiq secure?

Payconiq uses a highly secure transfer system, with every single transaction between Payconiq and the banks being encrypted. And user privacy is protected, too.

Another added bonus is that payments made using Payconiq are guaranteed (whenever you receive confirmation that someone has paid, you can be 100% sure of getting the amount in question).

11. How can I make payments using Payconiq?

12. Frequently asked questions

Can’t find what you’re looking for? Find answers in our frequently asked questions

Rates and charges

Set-up or subscription charges None
Charge per in-store payment 0.06 euros
Charge per online payment 0.20 euros

More info