We‘re currently receiving a high volume of inquiries, so we’re sorry if you've been experiencing long wait times when trying to contact us. We’re working hard to help you as quickly as we can and appreciate your patience and understanding.
We're doing all we can to keep supporting you during these difficult times and are closely following government guidelines and implementing measures to limit the risks for everyone. Rest assured you will continue to receive the service you expect from us.
Stay safe and take care of yourself and each other.
You can safely do most of your banking and insurance business from home on your phone, tablet or computer. Find out everything you need to know here.
Coronavirus: frequently asked questions
Second Charter: Covid-19 repayment holiday
- Need a repayment holiday?
- Check your eligibility
- See how to apply
Apply for additional Covid-19 funding
- See if you’re eligible
- Check available funding
- Find out how to apply