The KBC Business Dashboard is an online portal where you can quickly and easily manage your company’s banking and insurance matters, including your group insurance and group hospitalisation insurance.
You can also find out more about the dashboard in this short video.

Below is a list of the various features relating to your group insurance and group hospitalisation insurance.

1. Adding or updating employee details

You can use the ‘Manage employees’ feature to:

• Add new employees
• Submit information on employees leaving the company
• Record changes in addresses, marital status and employment percentages
• Report an employee’s retirement, work disability or death
• Add family members to or remove them from a group hospitalisation insurance scheme

You can use the ‘Annual management of salaries and bonuses’ feature to:

• Submit your employees' salaries every year
• Upload and view bonuses files (for the bonus group insurance plan)

2. Getting an overview of your group insurance policies

This overview enables you to see:

• All group insurance policies for which you have a power of attorney
• The members of each policy
• Details of each employee, such as accumulated pension and types of cover taken out

3. Viewing documents and files

Under ‘Documents and files’, you will find:

• Statements for each set of regulations with the contributions payable by each employee and for each type of cover
• Documents on the funding level for your regulations
• Quarterly and annual statements from the National Social Security Office (RSZ/NSSO)

You can also upload files yourself, such as membership forms, change of information forms and certificates from other insurers regarding group hospitalisation insurance policies.

You can use ‘Manage notifications’ to set up to three e-mail addresses.
This ensures you stay informed about any new files.

You can also enter your company’s general e-mail address and the e-mails we send will specify for whom the new document or file is intended. These e-mails do not contain confidential information.

• Get in touch with your contact at KBC to request the KBC Business Dashboard
• Select an administrator for the dashboard
• This administrator is authorised to add other users and grant each user access to the group insurance and/or the group hospitalisation insurance features

You also have to give your company’s legal representative access to the policies that you may view and manage. To do that, you require a power of attorney, which you also arrange with your contact at KBC. You need this power of attorney due to the fact that you work with confidential data, such as salary details.

Tip
Assign the powers of attorney for your group insurance and group hospitalisation policies to the same persons in order to simplify administrative tasks.

KBC Insurance keeps your employees informed via:

• Mypension.be
• KBC Mobile
• Personal overviews

At www.mypension.be, your employees will find:

• Information on their supplementary pension
• General and special conditions
• Annual pension statements

Your employees can find more information about supplementary pensions on our website or at www.mypension.be.

When they use KBC Mobile, they can see:

• The pension they have built up to date in the group insurance scheme

Furthermore, KBC Insurance provides you with personal overviews containing additional details about your employees' individual contracts, such as:

• Guaranteed income
• Contribution waiver

Your employees can find frequently asked questions about their group insurance in the FAQ section on our website.

The Transparency Act is a law that was enacted on 26 December 2022.
The purpose of the Act is to enhance the clarity and transparency of the information provided on supplementary pensions.

The law stipulates that the information:

• Is regularly updated
• Is written in clear and understandable language
• Avoids using jargon
• Is not misleading
• Is made available on paper or digitally (for example, at mypension.be)

Sigedis plays a central role here, including via mypension.be and DB2P.

Learn more about the application of the Transparency Act at KBC Insurance

DB2P is the Supplementary Pensions Database.
You can see it by going to the:

• Social security website
• Pensionpro website

You have to register before you can access it.

The Supplementary Pensions Act (SPA) has been in force since 2004.
Article 24 of this Act sets a minimum return on employer and employee contributions paid into a defined-contribution group insurance scheme.
As an employer, you are responsible for this minimum return.

The guaranteed minimum return:

• Is equal to the average return on Belgian 10-year linear bonds (OLOs) over the past 24 months.
• Is recalculated and communicated each year by the Financial Services and Markets Authority (FSMA) and – if applicable – is adjusted on 1 January of the following year.
  

Regardless of the outcome of the calculation, a guaranteed minimum return of 1.75% and a maximum of 3.75% apply.

On 1 January 2025, the statutory guaranteed minimum return was increased from 1.75% to 2.50%. This new rate applies to contributions paid on or after that date. In this regard, we apply the ‘horizontal method’ which is customary for guaranteed-interest life insurance (class 21) pension schemes. Older contributions will continue earning the minimum return applying to them at the time.

If the return is lower than the statutory minimum level,
you have to make up the difference:

• When the employee takes retirement
• When the pension is transferred
• When the pension scheme ends

• By means of an overall return
  KBC Insurance aims to be a reliable partner for its customers and, therefore, strives to provide you with as much support as possible to ensure you meet your obligation as the organiser of a group insurance scheme.
  
  To begin with, KBC Insurance sets the contractual interest rate based on the financial context and with a view to providing certainty in the long term. The increase in the contractual interest rate on 1 April 2024 is illustrative of this position.
  
  In addition, we look each year to see whether we can supplement this contractual interest rate by means of a profit share. As a result, we have always provided an attractive overall net return in the past. You can find more information on overall past returns in the KBC Team Benefit Plan product fact sheet.
  
• By means of information on the overall funding level
  Each year, we inform you about the overall funding level (OFL) for your group insurance scheme to make sure you know where you stand and not end up with any unpleasant surprises in the financial sense. If there’s a shortfall, you will see it in the statement in your KBC Business Dashboard.

Since 1 January 2015, new pension schemes may no longer make any distinction between blue-collar and white-collar employees.

For older schemes that treat blue-collar and white-collar employees differently, the legislator has provided a clear step-by-step guide on how to harmonise them.

By 2027: Sectoral pension schemes must be harmonised by 31 December 2026. This provides clarity to employers in terms of the sectoral obligations that have to be met.

By 2030: Employers have until 1 January 2030 to eliminate all existing disparities between blue-collar and white-collar pension schemes. From then on, any discrimination is prohibited.

If you have a pension scheme that treats blue-collar and white-collar employees differently, it must be rectified over time. Introducing new distinctions is forbidden unless they reduce an existing disparity.

• As an employer, you have until 1 January 2030 to make any necessary adjustments to your business plan. In this regard, be sure to register in good time to follow a harmonisation process.
• Every employer must ensure that any differences in blue-collar and white-collar supplementary pension schemes are completely eliminated by 2030. It is therefore important to set aside adequate time to examine the situation within the company.

As an employer, this means having to identify whether differences still exist today.

Your KBC expert is on hand to support your company through every step of this exercise and ensure you meet the legal obligations in time.