Business Dashboard system and security requirements

Business Dashboard system and security requirements

Get the most from our website and apps in full security

Update your operating system, browser and security software regularly for the best possible secure digital service from us.

Fulfil our system requirements

These requirements apply to KBC Business Dashboard and to other apps like Online for Business, Flexims, Reach and eDocumentBox.

Get even more benefits

Online banking is easier to use and faster if you're up to date with our latest system requirements.

KBC Business Dashboard – system and security requirements

KBC guarantees optimum, secure use of the KBC website and the listed applications, provided the following system requirements are met.

Important! If possible, always use the most recent version of the software. We don't support older versions of operating systems and/or browsers and limit access to online services in such cases for security reasons.

1. General recommendations for using the KBC website

Browser version

A browser is a program that lets you use the Internet. To find out which version of your browser you're using, open the program and click the 'Help' tab in the menu. Then select ‘About Internet Explorer’, ‘About Firefox’, ‘About Safari’ or ‘About Chrome’. This will display the name and version of your browser.

  • Explorer: Microsoft Internet Explorer 11 and Edge
  • Safari: the highest version (latest official version from Apple)
  • Firefox: Mozilla Firefox: the latest version (latest official version from Mozilla)
  • Google Chrome: the latest version (latest official version from Google) 

Screen resolution: 1024 x 768 (16-bit colour depth) recommended.

2. KBC applications

KBC Business Dashboard using the KBC e-Business Card (Windows)

1. Operating system:

  • Windows 7 Service Pack 1
  • Windows 8.1
  • Windows 10
2. Browser:
  • MS Internet Explorer 11
3. Security Software
 
1. KBC Security software, including: 
  • KBC security component: this security feature lets you use your KBC e-Business Card to sign your digital transactions securely.
  • Trusteer Rapport: this security software is designed to detect and neutralise malware (in particular financial malware).   

If you have installed this security software, your browser has been given an extra layer of protection when you use the KBC Business Dashboard. 

2. ISABEL security software: this security feature lets you use your Isabel card to log in to sign your digital transactions securely.

KBC Business Dashboard using the KBC e-Business Card (Apple)

From the end of 2016 onwards, you won't be able to log in with an e-Business Card on your Mac or iPad.

Access using the KBC Sign app

Android

  • Fourth-generation smartphone running Android 4.4 or higher 
  • Screen diagonal of up to 8 inches
  • Internet connection
    • Explorer: Microsoft Internet Explorer 11 and Edge
    • Safari: the highest version (latest official version from Apple)
    • Firefox: Mozilla Firefox: the latest version (latest official version from Mozilla)
    • Google Chrome: the latest version (latest official version from Google) 

Important! Our KBC Sign app cannot be installed or used on a rooted Android smartphone (if the Android smartphone is manipulated after our KBC Sign app has been installed).

Rooting is a way of bypassing the operating system security of an Android telephone or Android applet. Rooting an Android device gives the user access to its system files, but this leaves the device more susceptible to viruses and malware.

Apple

  • Apple iPhone 4S or higher running iOS 10.0 or higher
  • Internet connection
    • Explorer: Microsoft Internet Explorer 11 and Edge
    • Safari: the highest version (latest official version from Apple)
    • Firefox: Mozilla Firefox: the latest version (latest official version from Mozilla)
    • Google Chrome: the latest version (latest official version from Google) 

Important! Our KBC Sign app cannot be installed or used on a jailbroken iPhone (if the iPhone smartphone is manipulated after our KBC Sign app has been installed).

Jailbreaking is the process of bypassing the limitations of operating system security on Apple devices like iPhones. Users jailbreak for a number of reasons, such as installing apps that are not approved by Apple, but this leaves the device more susceptible to viruses and malware.

KBC Local using the KBC e-Business Card

1. Operating system:

  • Windows 7 Service Pack 1
  • Windows 8.1
  • Windows 10
2. Browser:
  • Internet Explorer: version 11 and Edge

3. Supplementary software

1. KBC security component. This consist of:

  • A security feature that let's you use your KBC e-Business Card to log in to sign your digital transactions securely
  • Trusteer Rapport: this security software is designed to detect and neutralise malware (in particular financial malware).  

2. ISABEL security software: this security feature lets you use your Isabel card to log in to sign your digital transactions securely.

Important!

From the end of 2016 onwards, you won't be able to log in with an e-Business Card on your Mac or iPad.

KBC Business

Android

  • Fourth-generation smartphone running Android 4.4 or higher 
  • Screen diagonal of up to 8 inches

Apple

  • Apple iPhone 4S or higher running iOS 10.0 or higher

Supplementary software

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