We're still there for you during the coronavirus crisis

We're still there for you during the coronavirus crisis

We‘re currently receiving a high volume of inquiries, so we’re sorry if you've been experiencing long wait times when trying to contact us. We’re working hard to help you as quickly as we can and appreciate your patience and understanding. See how we can help you in other ways.

We're doing all we can to keep supporting you during these difficult times and are closely following government guidelines and implementing measures to limit the risks for everyone. Rest assured you will continue to receive the service you expect from us. 

Stay safe and take care of yourself and each other.

The easiest way to reach us

Self-service banking

Don't forget that lots of useful information can be found on our website and that you can do most of your banking business, safely and securely, from home using KBC Touch or KBC Mobile.

Want to make an appointment?

Make a phone appointment with KBC Live or a branch in your area. Please remember that wait times may be longer than usual.

Other Covid-related questions?

Coronavirus FAQs

Wondering whether your banking and insurance with us are being affected by the coronavirus outbreak? Find answers in our frequently asked questions.

What do you need to do in the event of hospitalisation?

How can you declare your hospital admission to KBC? And what do you need to do before, during and after your hospitalisation?

Pay safely during the coronavirus crisis

See all your options with our guide