You can access your data

You can view some of the data directly yourself, for example using KBC Mobile, KBC Touch, Bolero Online or the Bolero app. If you exercise your right to access, KBC will give you as complete a list as possible of your data. However, it can happen that some personal data from the usual logs, stored/archived records and back-up files is not included in that list. Such data (e.g., cookie data) is not within scope of the data processed on an ongoing basis and is therefore not readily available. It is possible to request access to this data separately.

In some cases, anti-money laundering legislation prohibits KBC from giving you access to the personal data being processed about you. For example, KBC cannot give you access to an anti-money laundering investigation.

You can find the pdf copy of the KBC Privacy Statement here.