Commercial reporting 

KBC processes customer data for commercial reporting purposes. This processing is common practice for companies. It allows companies to tailor and adapt products/services to customers’ needs and expectations.

It helps KBC to develop policies and strategies to make us more competitive in the market. It also facilitates communication with customers and improves relationship management. Customers’ contact details will never be included in these reports. KBC does this based on a legitimate interest. 

You can find the pdf copy of the KBC Privacy Statement here.