You can access your data

You can view some of the data directly yourself, for example using KBC Mobile, KBC Touch, Bolero Online or the Bolero app. 

If you exercise your right of access, KBC will give you as complete a list as possible of your data. It can happen that some personal data from the usual back-up files, logs and stored/archived records is not included in that list. Such data is not within scope of the data processed on an ongoing basis and is therefore not immediately available.  It is possible to request access to this data separately.

Health data is also excluded from the scope of the data processed on an ongoing basis and is therefore not immediately available. You can specifically request it from KBC Insurance’s consulting physician at Prof. Roger Van Overstraetenplein 2, 3000 Leuven or by e-mail to mypersonaldata@kbc.be.

In some cases, anti-money laundering legislation prohibits KBC from giving you access to the personal data about you that KBC processes. For example, KBC cannot give you access to an anti-money laundering investigation. 

You can find the pdf copy of the KBC Privacy Statement here.