5 steps to improving your online security
What can you do to protect yourself from online scams?
1. Adjust your online banking settings to suit your needs
- Keep your contact details at KBC up to date.
We can then reach you quickly if we notice anything suspicious.
- Adjust your payment limits to suit your payment habits and lower them where possible.
You can adjust the limits for:- Your debit card
- Your credit card
- Online payments and credit transfers
- Your payment cards include various features, such as contactless payments, that are turned on by default. Turn off the features you don’t use.
Tip: you can ask Kate how to do this.
2. Recognise phishing and online fraud
- Read more about online fraud techniques such as phishing, romance fraud and investment fraud
- Check out the ‘Surf without worries’ training modules offered by Safeonweb: Training modules | Safeonweb.
- Stay up to date on the latest cyber threats and online fraud in Belgium with the Safeonweb app (available for iOS and Android).
3. Secure your device
- Lock your device when you’re not using it. This will prevent others from easily accessing your personal data and applications.
- Don’t install illegal or unknown software on your computer.
- You should only install applications on your smartphone or tablet through Apple or Google's official app stores or the official website of the company offering the application (never via a link in a message or an alternative store).
- Perform software updates as soon as they become available.
- Make sure your own wireless network (Wi-Fi) is secure and limit your public Wi-Fi use as much as possible.
- Secure your devices with antivirus software.
By using KBC Antivirus Software Package, you can secure all of your family’s devices for just 3 euros a month.
4. Activate two-factor authentication (2FA) for your online accounts
While you do need a strong password, this isn’t enough to protect you on its own. Two-factor authentication (2FA) is a great tool for preventing hackers or scammers from accessing your account.
Two-factor authentication requires you to prove who you are in two different ways using:
- Something you know (such as a password)
- Something you have (such as a smartphone or token)
- Something you are (fingerprint or facial recognition)
Some examples:
- itsme® combines something you have (your smartphone) with something you know (your PIN) or something you are (facial recognition)
- Logging in to KBC Touch with your card reader combines something you have (your debit card) with something you know (your PIN)
Use two-factor authentication wherever you can. Start securing your online accounts with the guides available on the Safeonweb website: Getting started – Safeonweb
5. Protect your current accounts with KBC CyberSecure Insurance
This insurance protects your current accounts against loss of money due to fraud and scams. You are also covered for financial loss due to identity theft and for psychological support after reputation damage has been suffered.
