You don’t want KBC to process your personal data to send you direct marketing

If you do not want KBC to use your personal data for direct marketing purposes, KBC respects your wishes. If you are a customer and you use KBC Mobile or KBC Touch, please use this form. You can also send an e-mail to mypersonaldata@kbc.be, visit your KBC branch or your KBC agency or contact our staff at KBC Live.

If you are a platform user, KBC will also ask you for the mobile phone number you used to register with KBC. Even if you exercise your right to object to direct marketing, you may still see advertising messages on KBC’s digital channels or elsewhere. These may be general advertising messages for which KBC does not process customers’ personal data, pop-up notifications about the Private Banking newsletter (for which you can withdraw your consent at any time) or personalised advertising messages for which we only use your cookie data. If you don’t want the latter, you can withdraw your consent to the collection of these cookie data and them being used for sending customised commercial messages. You can find out how to do this in our cookie policy.

You can find the pdf copy of the KBC Privacy Statement here.