Bancontact CASH points

Frequently asked questions (FAQs)

Bancontact CASH points

Frequently asked questions (FAQs)

No, you can’t. You can only withdraw money at KBC’s ATMs using your smartphone and QR code (MobileCash).

No, contactless cash withdrawals can only be made with your debit card at KBC’s ATMs.

No, you can’t. You can only transfer money at KBC ATMs or with our digital apps.

Yes, you can change your debit card’s PIN at any Bancontact CASH point.

You can enter the standard-format reference in the field reserved for it. Only use the figures for the standard-format reference (without the '*' and '/').

No, the money is always deposited into the account linked to the card. If you regularly deposit money into another account, you can apply for an additional card for that account.