| Reason for surcharge | Amount |
| Failure to report new damage to the car | 50 euros |
| Cambio station violation (like leaving without raising the parking lock) | 15 euros |
| Vehicle return violation (like leaving the lights still on, the windows open or the fuel tank insufficiently full) |
25 euros |
| Gross negligence (including letting an unauthorised person drive, driving without a valid driving licence and misusing the fuel card or charge pass) |
500 euros |
| Replacement fuel card, car park card or charge card if lost or damaged |
20 euros per card |
| Vehicle damage repairs (without optional insurance) | Up to 1,000 euros |
| Vehicle damage repairs (with optional insurance) | Up to 200 euros |
| Reported delay | 15 euros + (2 * rate per hour) |
| Delay reported late or not at all | 25 euros + (10 * rate per hour) |
| Excess cleaning | 30 euros an hour |
| Loss if the vehicle cannot be used due to damage or an accident you caused | 30 euros a day |
| Handling fines issued in Belgium | 20 euros per document |
| Making, changing or cancelling bookings through cambio’s call centre | 1 euro per call |
| Replacement charging cable if lost or damaged | 275 euros |
| Cambio Car Deductible Insurance premium (optional cover) | 5 euros per 24-hour period started |
| Fraudulent use of the fuel card | Up to 200 euros |
| Technical intervention | Up to 500 euros |
| Possible compensation | Amount |
| Fuel refund if there isn’t a nearby TOTAL filling station | |
| Compensation for inconvenience suffered | 15 euros |
| Taxi service | |
| Refund for error calculating trip cost | |
| Reimbursement of general costs |
