Cambio surcharges

Cambio surcharges

Reason for surcharge Amount
Failure to report new damage to the car 50 euros
Cambio station violation (like leaving without raising the parking lock) 15 euros
Vehicle return violation
(like leaving the lights still on, the windows open or the fuel tank insufficiently full)
25 euros
Gross negligence
(including letting an unauthorised person drive, driving without a valid driving licence and misusing the fuel card or charge pass)
250 euros
Replacement fuel card, car park card or charge card if lost or damaged
20 euros
Vehicle damage repairs (without optional insurance) Up to 1,000 euros
Vehicle damage repairs (with optional insurance) Up to 200 euros
Reported delay 10 euros
Delay reported late or not at all 20 euros
Excess cleaning 30 euros an hour
Loss if the vehicle cannot be used due to damage or an accident you caused 30 euros a day
Handling fines issued in Belgium 10 euros
Handling fines issued abroad 20 euros
Hindering other users 15 euros per user
Making, changing or cancelling bookings through cambio’s call centre 0.25 euros
Replacement charging cable if lost or damaged 275 euros
Cambio Car Deductible Insurance premium (optional cover) 5 euros per 24-hour period started
Possible compensation Amount
Fuel refund if there isn’t a nearby TOTAL filling station Up to 20 euros
Compensation for inconvenience suffered 15 euros
Taxi service Up to 20 euros
Refund for error calculating trip cost  
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