Contact us with KBC Mobile

Contact us with KBC Mobile

You can contact your KBC branch or Card Stop directly from the KBC Mobile app.

Contact your KBC branch

  • Open KBC Mobile
  • Tap ‘Communication’ at the bottom of the screen and then select ‘Contact’
  • Select ‘Your appointments’ and then the ‘+’ icon at the bottom of the screen.

You can also send an e-mail directly to your KBC branch from there.

Get help from KBC or Card Stop

  • Open KBC Mobile
  • Tap the bank card, prepaid card or credit card you want to block
  • Select 'Card Stop' and follow the instructions

Find a KBC branch near you

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'KBC near you'

This will show you KBC branches in your area.

We're here to help

Enjoy the ease of our Mobile app

  • Make cardless cash withdrawals
  • Shop online without a card reader
  • Get it for iOS, Android or Windows

Save and invest on your phone

  • Start saving (for later)
  • Get personal investment advice
  • Bank from the comfort of home

Change your settings with KBC Mobile

You can easily change your limits or link a smartwatch in your settings.

Getting started with KBC Mobile

Manage your accounts on your phone: easy and secure, wherever and whenever you want.