Kate Wallet, your digital wallet in KBC Mobile

Kate Wallet is the digital wallet in KBC Mobile. You can store your KBC payment cards, loyalty cards and active tickets in one place. Kate Wallet also allows you to make contactless payments using your phone.

A digital wallet is an app that lets you store payment and loyalty cards, tickets and other cards on your phone. This means you need fewer physical cards and you can find what you’re looking for more quickly. Kate Wallet lets you store your digital wallet directly in KBC Mobile. 

Kate Wallet is integrated into KBC Mobile. You don’t need to download a separate wallet app. To make contactless payments with Kate Wallet, you’ll need: 

• A phone that supports NFC 
• A KBC payment card linked to a KBC current account 

If you don’t have a KBC payment card, you can still use Kate Wallet for your loyalty cards and active tickets in KBC Mobile.  

You can find Kate Wallet in various places within KBC Mobile:

• On the login screen 
• On your start screen, under ‘For you’ 
• On the ‘Offers’ page 

The first time you use it, you’ll go through a quick activation process. Your available KBC payment cards and existing loyalty cards will then be automatically added to Kate Wallet. If you apply for a new payment card later, you can easily add it to Kate Wallet. 

If you set Kate Wallet or KBC Mobile as your default payment app, you can also open the wallet quickly using your device’s shortcut keys, such as double-clicking the side button on your iPhone or via Quick Settings on Android. 

If you can’t see Kate Wallet, start by installing the latest version of KBC Mobile

Contactless payments allow you to use your phone just like a payment card. Your phone must support NFC technology and this must be enabled. Open Kate Wallet and select your KBC payment card. Authenticate, then hold your phone against the payment terminal to make a contactless payment. 

Your payment is made securely via KBC Mobile and uses your device’s security features, such as facial recognition, your fingerprint or your passcode. In addition, your KBC payment card remains protected by KBC’s security measures. 

If you set Kate Wallet as your default payment app, certain devices will allow you quicker access to your payment cards via your phone’s shortcut keys. 

First, authorise KBC Mobile for contactless payments on your device. If you would you like to access your payment cards even faster, set Kate Wallet as your default payment app. Open Kate Wallet, select ‘Set as default payment app’ and follow the steps on your device.

You can also make payments with Kate Wallet even if it isn’t set as your default payment app. In that case, open Kate Wallet first before you pay. 

For iOS, you’ll need version 17.4 or later. For Android, you’ll need version 9 or later.

Yes, you can. In Kate Wallet, you can store and use your loyalty cards digitally. Add a loyalty card by scanning the barcode or QR code, or by entering the card number. If you’ve already saved loyalty cards in KBC Mobile, they’ll appear in Kate Wallet automatically. 

Open your loyalty card in Kate Wallet and scan the barcode or QR code at the till like you would with a physical loyalty card. Even without an internet connection, you’ll always have your loyalty cards available. 

Yes, you can. Active tickets from supported services in KBC Mobile will automatically appear in Kate Wallet. such as your: 

• SNCB
• De Lijn
• 4411
• Other services 

This means you’ll always have your tickets to hand, even without an internet connection. You still buy your tickets via Additional services in KBC Mobile.  

Yes, you can. You can still use Kate Wallet alongside other wallet apps, though your phone can only use one default payment app at a time for quick access via, for example, the side button or the quick settings on Android.