KBC thinks before it answers queries from outside parties
If you as third party have queries about customers, for example because you work for the police or are a notary public or lawyer, you can contact KBC’s Third-Party Enquiries department, Brusselsesteenweg 100, 3000 Leuven. This specialist department will answer your query subject to bank secrecy obligations and the privacy laws. KBC Bank branches and other departments will therefore refer you to that department.
As KBC has to comply with its confidentiality obligations and with the data protection legislation, it may only answer queries from third parties if they arise pursuant to a legal requirement or a legitimate interest, doing so is a prerequisite for performing the contract or the data subject has given their consent.
In the last case, KBC actually advises requesting the information directly from the data subject.
KBC declines liability if, as a result of foreign legal obligations, the lawful recipients of personal data are required to pass personal data about customers on to local authorities. Or if they process personal data without an adequate level of security.
KBC Complaints Management provides answers to the questions posed by the Insurance Ombudsman.
You can find the pdf copy of the KBC Privacy Statement here.