Contact us with KBC Mobile

Contact us with KBC Mobile

You can contact your KBC branch or Card Stop directly from the KBC Mobile app.

Contact your KBC branch

  • Open KBC Mobile
  • Tap ‘Communication’ at the bottom of the screen and then select ‘Contact’
  • Select ‘Your appointments’ and then the ‘+’ icon at the bottom of the screen.

You can also send an e-mail directly to your KBC branch from there.

Get help from KBC or Card Stop

  • Open KBC Mobile
  • Tap the bank card, prepaid card or credit card you want to block
  • Tap ‘Communication’ at the bottom of the screen and then select ‘Contact’
  • Tap ‘General Contacts’

This page shows you how to contact us by phone or social media. You can also find the Card Stop phone number here.

  • Tap one of the icons on the right-hand side to perform the action of your choice.

Find a KBC branch near you

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'KBC near you'

This will show you KBC branches in your area.

We're here to help

Change your settings with KBC Mobile

You can easily change your limits or link a smartwatch in your settings.
Change your settings with KBC Mobile

Cardless cash withdrawals with KBC Mobile

Forgot your bank card? Use your smartphone to withdraw cash.
Cardless cash withdrawals with KBC Mobile

Save and invest on your phone

  • Start saving (for later)
  • Get personal investment advice
  • Bank from the comfort of home
Save and invest on your phone

Pimp your KBC K'Ching app

Want to change your theme, add friends and check balances on your smartphone without logging in to KBC K'Ching?
Pimp your KBC K'Ching app