Contact us with KBC Mobile

Contact us with KBC Mobile

You can contact your KBC Bank branch or Card Stop directly from the KBC Mobile app.

Contact your branch

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'Your bank branch' to see your KBC Bank branch's opening hours and phone number.

You can also send an e-mail directly to your KBC Bank branch from there.

Get help from us or Card Stop

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'Need help?'

This page shows you how to contact us by phone or social media. You can also find the Card Stop phone number here.

  • Tap one of the icons on the right-hand side to perform the action of your choice.

Find a KBC branch near you

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'KBC near you'

This will show you KBC branches in your area.

We're here to help

Get started with KBC Mobile

Get started with KBC Mobile

Manage your accounts easily and securely on the go 24/7 with your smartphone.

Change your settings with KBC Mobile

Change your settings with KBC Mobile

You can easily change your limits or link a smartwatch in your settings.

Make payments and transfers with KBC Mobile

Make payments and transfers with KBC Mobile

Make transfers by QR code and pay online or in the shops using your smartphone.

Checking your balance without logging in to KBC K'Ching

Checking your balance without logging in to KBC K'Ching

Find out how to check your balance without logging in or how to withdraw cash without using your bank card.