Contact us with KBC Mobile

Contact us with KBC Mobile

You can contact your KBC Bank branch or Card Stop directly from the KBC Mobile app.

Contact your branch

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'Your bank branch' to see your KBC Bank branch's opening hours and phone number.

You can also send an e-mail directly to your KBC Bank branch from there.

Get help from us or Card Stop

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'Need help?'

This page shows you how to contact us by phone or social media. You can also find the Card Stop phone number here.

  • Tap one of the icons on the right-hand side to perform the action of your choice.

Find a KBC branch near you

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'KBC near you'

This will show you KBC branches in your area.

We're here to help

New in KBC Mobile and KBC Touch

New in KBC Mobile and KBC Touch

Discover all new features here.
If your card is stolen, lost or retained by an ATM

If your card is stolen, lost or retained by an ATM

Call Card Stop on 070 344 344 (0.30 EUR/min) to prevent it being misused
Purchase protection insurance

Purchase protection insurance

Torn your new coat? Your KBC credit card will cover the costs
Ski trip checklist

Ski trip checklist

For a care-free winter holiday.