Contact us with KBC Mobile

Contact us with KBC Mobile

You can contact your KBC branch or Card Stop directly from the KBC Mobile app.

Contact your KBC branch

  • Open KBC Mobile
  • Tap ‘Communication’ at the bottom of the screen and then select ‘Contact’
  • Select ‘Your appointments’ and then the ‘+’ icon at the bottom of the screen.

You can also send an e-mail directly to your KBC branch from there.

Get help from KBC or Card Stop

  • Open KBC Mobile
  • Tap the bank card, prepaid card or credit card you want to block
  • Select 'Card Stop' and follow the instructions

Find a KBC branch near you

  • Open KBC Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'KBC near you'

This will show you KBC branches in your area.

We're here to help

Cardless cash withdrawals?

Forgot your debit card? Use your smartphone to withdraw cash.
Cardless cash withdrawals?

Pimp your K'Ching app

Want to change your theme, add friends and check balances on your smartphone without logging in to K'Ching?
Pimp your K'Ching app

Enjoy the ease of our Mobile app

  • Make cardless cash withdrawals
  • Shop online without a card reader
  • Get it for iOS, Android or Windows
Enjoy the ease of our Mobile app

Checking your balance without logging in to K'Ching

Find out how to check your balance without logging in or how to withdraw cash without using your card.
Checking your balance without logging in to K'Ching
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