Questions about online banking and security

in KBC Touch

Questions about online banking and security

in KBC Touch

Security

Is KBC Touch secure when I log in using my PIN?

Yes it is totally secure when you log in that way. At KBC, we do our utmost to ensure that online banking is as secure as possible, regardless of whether you use a tablet, smartphone or PC. To this end, KBC Touch has built-in software that protects you against hackers and viruses. Find out more about how exactly the security technique works.

What can I do to make online banking secure?

One of the things you can do is to install good anti-phishing and anti-virus software. You can quickly download anti-phishing software from a renowned company on our website. We also see to it that you can get up to 50% off the price of anti-virus software.

What does KBC do with the information on the transactions I carry out in KBC Touch?

That information is and will remain confidential. We don't make it available to your branch, so our staff there don't have access to your personal details.

The information shown under 'Income & expenditure' is not stored anywhere and is refreshed each time you open the application. Items are categorised automatically and updated with any corrections you make. These manual corrections are stored anonymously to improve the accuracy of automatically categorising future income and expenditure.

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Most popular Mobile app

Most popular Mobile app

Get our industry-leading mobile banking app. Over half a million clients use KBC Mobile for their day-to-day banking. Download it now and start banking with us wherever you are!

A joint account

A joint account

The most convenient solution for couples to pay the rent, or energy bills, or do the weekly shop.

Looking to change a setting in KBC Touch?

Looking to change a setting in KBC Touch?

This feature allows you to change various settings.

Apply online in no time for a loan – 24/7

Apply online in no time for a loan – 24/7

Apply for a car or personal loan with ease and in full security and get a quick answer to your application.